Asurion replacing TP with TP2 - Page 30

erick10 · #1 (**permalink**) 10-22-2009, 09:41 PM

Quote:

Originally Posted by BALiens

I would keep trying, like someone said in this thread patience is a virtue with this.

Yeah bro, I will keep trying but this is taking for ever specially since I have a water damaged phone that is working at times lol. I dont know what to tell them now. I ran out of ideas lol. I will call around 8:30 pm Pacific time and also tomorrow at 7:00 am b4 I go to school.

piscesjoey · #2 (**permalink**) 10-22-2009, 10:09 PM

Quote:

Originally Posted by erick10

Yeah bro, I will keep trying but this is taking for ever specially since I have a water damaged phone that is working at times lol. I dont know what to tell them now. I ran out of ideas lol. I will call around 8:30 pm Pacific time and also tomorrow at 7:00 am b4 I go to school.

Wow that sucks about the water damaged phone. The chrome bezel on my TP is broken on the bottom and now the whole phone feels like its basically falling apart in my hands

lfrp · #3 (**permalink**) 10-22-2009, 09:50 PM

I think i was lucky then, because i called yesterday morning at 8 30 am and a guy answered and i told him i was having trouble with my tp and i needed to replace it, so he told me the 3 bad phone options available, and i said no, i want the tp2, and he told me to hold, for just after 2 minutes he said ok, tomorrow(today) will get my tp2, and now im playing with it ... now is that i see the benefit of paying $7 each month

rxjyni1990 · #4 (**permalink**) 10-22-2009, 11:39 PM

Quote:

Originally Posted by lfrp

I think i was lucky then, because i called yesterday morning at 8 30 am and a guy answered and i told him i was having trouble with my tp and i needed to replace it, so he told me the 3 bad phone options available, and i said no, i want the tp2, and he told me to hold, for just after 2 minutes he said ok, tomorrow(today) will get my tp2, and now im playing with it ... now is that i see the benefit of paying $7 each month

The same thing happened to me, i was thinking the same thing 1 after it was done. That $7 a month doesnt sound 2 bad now that i saved like $500

BruceBanner · #5 (**permalink**) 10-22-2009, 08:59 PM

got my phone, charging it for at least an hour before booting up and activating, chargings for 12 hours is BS IMO

rose1 · #6 (**permalink**) 10-22-2009, 10:46 PM

Here's my situation, my keyboard on my TP went out so I went to the sprint asc and asked for a replacement. They only offered the Snap, TP1 (again), Blackberry Curve and Tour. I asked about the TP2 and they said that it wasn't an option. They didn't say anything it being OOS. It just was not an option. I said, ok, I'll take a Blackberry Tour since it was the best out of the pack. Now I just found out that a Tour is not compatible with my SERO plan. They already ordered the Tour. What the hell am I supposed to do now? I refuse to accept another Touch Pro, and I will not take a lesser Snap or whatever garbage they have to offer. When they try to activate the Tour on my plan, I'm pretty sure it won't work.

rose1 · #7 (**permalink**) 10-22-2009, 11:29 PM

Quote:

Originally Posted by rose1

Here's my situation, my keyboard on my TP went out so I went to the sprint asc and asked for a replacement. They only offered the Snap, TP1 (again), Blackberry Curve and Tour. I asked about the TP2 and they said that it wasn't an option. They didn't say anything it being OOS. It just was not an option. I said, ok, I'll take a Blackberry Tour since it was the best out of the pack. Now I just found out that a Tour is not compatible with my SERO plan. They already ordered the Tour. What the hell am I supposed to do now? I refuse to accept another Touch Pro, and I will not take a lesser Snap or whatever garbage they have to offer. When they try to activate the Tour on my plan, I'm pretty sure it won't work.

Bump.... any thoughts?

rose1 · #8 (**permalink**) 10-23-2009, 12:17 AM

Quote:

Originally Posted by rose1

Here's my situation, my keyboard on my TP went out so I went to the sprint asc and asked for a replacement. They only offered the Snap, TP1 (again), Blackberry Curve and Tour. I asked about the TP2 and they said that it wasn't an option. They didn't say anything it being OOS. It just was not an option. I said, ok, I'll take a Blackberry Tour since it was the best out of the pack. Now I just found out that a Tour is not compatible with my SERO plan. They already ordered the Tour. What the hell am I supposed to do now? I refuse to accept another Touch Pro, and I will not take a lesser Snap or whatever garbage they have to offer. When they try to activate the Tour on my plan, I'm pretty sure it won't work.

going 2x..... going 3x. Any opinions?

erick10 · #9 (**permalink**) 10-23-2009, 12:58 AM

Quote:

Originally Posted by rose1

going 2x..... going 3x. Any opinions?

Just dont open the phone and call them back once you recieve it and tell them its not compatible with your Sero Plan. If not, try to contact them b4 they actually ship it to you.

#10 (**permalink**) 10-22-2009, 11:17 PM

Just got of the phone with Asurion. Touch Pro 2 coming saturday!!! Word of advice. Tell 'em "The rep you previously talked to was very rude and hung up on you." Work like a charm!!! Peace!!!