Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Location?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I don't want it to become terrorized by tourists so I won't disclose that info, sorry :(

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

She said "HTC Touch HD2!" She called it a whole other name (but not Adonis) but I totally forgot what it was!

Yeah, I saw on a website with the phone and a T-Mobile logo on it! Haven't heard anything from sprint but she said it would be an exclusive new phone from HTC right before she told me the name of it which I forgot.......but yeah she might not know what she was talking about...or.....she might know something we don't!

Anyway, still pissed...want my TP2! :cussing:

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I've had this idea for a while and now maybe it's time to implement!

Why doesn't everyone document WHO they talk to at WHAT store and complain? Yah that's not new, let's keep track of who's a bad useless rep (also goes for those on the phone!) That way sprint can see why their company is going down hill! I'm willing to host it if you guys want to do it!

We could probably get a sub forum on here to show what's going on and would be easier for everyone since it'd just be 1 site

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I would think Sprint's profits are going downhill because they're give away too much lol, not because of their service reps being rude...

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I can say the manager at the Woodbridge VA location just off the parkway thinks the touch pro gets hot on phone calls because it's a "windows phone with lots of apps running."

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Well guys, don't go to the store on Ed Noble parkway in Norman, OK. They wouldn't give me a TP2, my choices were a BB, the snap, another TP, or a Treo pro. I ended up picking another TP. Oh well. Guess I'll keep trying. I might try calling Sprint, or maybe try the other repair center in the city.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

No luck here in the Houston area, I have canvassed the city. I came closest to success today at a sprint by compro store. At first my only option was palm pro, I asked her to pull up my account and when she looked into the notes she whispered "oh my god" she said I had a lot of open tickets. Her and manager looked at my notes for a few minutes and called someone higher up in the company, on the phone for a while, I was getting excited. She added the option of the snap. Hell no. So I ask about the tp2 she said her managers manager specifically said she not to give any of those out because It is an upgrade. Well I deserve and upgrade if the only other options are downgrades. BTW I'm on my 5th malfunctioning TP since november. I hate these stingy managers.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

i had a rep at a repair center order me a tp2 on sunday, he said no big deal, it will be here in a few days. today i call and he says its here come and get it. i get there and its a damn tour!!!!!!!!!!!! hell no, he told me a tp2 and then he tells me thatits no longer on the list and changes my order without calling me. customer service says tough sh@t. called a different store and he says he will take care of it for me, we shall see...

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

Just wondered, was this a 3rd party repair center or an actual Sprint store? I'm trying to figure out which I should try since I'm having issues now with this refurb I just got today and really don't feel like going through 4 refurbs like my brother did before being forced to upgrade.

~J