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-   -   Sprint replacing Touch Pro with Touch Pro 2! (http://forum.ppcgeeks.com/showthread.php?t=89583)

shatner 11-20-2009 02:28 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
tried the 8778096696 number about my split apart replacement, and since it was my 3rd, he cant work anything over the phone, now I have to go to a sprint repair center, one of the few I havent tried thankfully, and the one I have been going to for 10 years, to have them look at it. I have avoided them because as a 3rd party they seem too overly commission driven and I have had good reps and reps there that were like, meh, call assurion... I PRAY that they have some pity and just put me in a TP2, I am just bewildered that I spent top dollar on a laptop that I use EVER DAY for 3 years and have had no major issues with, I spent top dollar on phone that cracks apart in a matter of months of gentle care and now I have to chase my tail and get crapo refub after crapo refurb.... still trying to keep my cool.

http://i48.tinypic.com/whod2b.jpg

Batts 11-20-2009 03:40 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
About a week ago my key board on my TP1 went out.. Took it in and they replaced it with a TP2.. no questions asked..

Dr.8820 11-20-2009 03:42 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by Batts (Post 1346361)
About a week ago my key board on my TP1 went out.. Took it in and they replaced it with a TP2.. no questions asked..
alot of people are getting that, alot aren't. i think we need to find out why although i have a pretty good idea (see post #1455-page 146)

snowglyder 11-20-2009 12:42 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Post 1455 says to go to every store you can... this means every REPAIR store you can, right? There are only 2 here, only 1 is corp, so it's impossible to not hit one up 2 times.

Has anyone had success taking it to a regular Sprint store and getting it replaced? I tried, but they told me that I have to go to a repair store. Would it make a difference to go to the repair store, have them look at it, note the account that it needs to be replaced, and take the phone back and then go to a non-repair Sprint store to have it replaced?

Dr.8820 11-20-2009 12:50 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by snowglyder (Post 1347157)
Post 1455 says to go to every store you can... this means every REPAIR store you can, right? There are only 2 here, only 1 is corp, so it's impossible to not hit one up 2 times.
but that's what's outlined in the post. there are no magic words or phrases really. it's hit or miss. if your local repair stores won't help, a call to *2 might. or an email to ecare. or a letter to dan hesse, you get my drift lol.

dakidobf 11-20-2009 01:37 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Is it possible that certain regions have access to certain refurbished models of phones? I got my TP1 replaced with a TP2 here in Baltimore with no hassle, didn't have to beg and plead etc. Maybe in this area, there are no TP1 refurbs available so they gave me a refurb TP2? I think the bottom line is, don't EXPECT to get a TP2. From reading these posts its pretty evident that if they can give you a refurb TP1, then they will.

sanjsrik 11-20-2009 03:10 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by azurecrayon (Post 1343242)
here is my tale of woe:

ive been trying to get switched to the tp2 since this first started in early oct. my phone has had real issues, severe dropped calls, lack of signal strength, overheating when in use, audio glitches, sometimes screen wakes up for 2 seconds out of every 30 seconds when not in use. it took 4 advanced tech support calls, a visit to a corp repair center, and another call to an asc before i finally called to cancel service and they at least set me up with a free airave (refunded the cost to my acct and i get 24 months free airave service). that solved the signal strength and dropped calls while at home at least. ive since been to the asc again for the overheating and other random issues where i was told they can ONLY replace it with a refurb, no nib tp and no other model.

my sister has a tp also and has had two replacements in the last 3 months and her most recent nib one has a broken kb already. we originally had moguls, but i got a tp through advanced exchange last april when they were out of mogul refurbs, and told her about it too so she could do the same.

so we both went to the corp repair store last night. i coached her on what her demands should be for a replacement phone (dont accept another tp1, must have qwerty slide out kb, touchscreen, expansion card slot, winmo, etc). she told them she wanted a tp2, the rep tried to talk her out of it offering her blackberries etc, but she said no and listed what she required in a phone as coached to do. i took my phone in for overheating and the camera was operating funky.

guess who had a new tp2 ordered for them?? well it wasnt me. i, the one who has spent hours on the phone with tech support on multiple days, read every word of every post faithfully for the 170 pages and 6 weeks of this thread, i was told, again, that they cant duplicate the issues with my phone and so there is nothing wrong with it. while my sister who doesnt even read forums about her phone, uses stock rom and doesnt care about modding her phone, got on the sero plan because i told her about it and helped her set it up, got her tp because i checked advance exchange for two weeks until it offered the tp instead of refurb mogul, she reaps the rewards of my efforts and will be going back in 2-3 days to pick up her brand new tp2. i am happy for her, really.

life is unfair. so is sprint.

i figure now i will take a different tactic. until now i havent taken them up on the refurb replacement offers. mine has a nice skin on it and i operate under the "better the devil you know than the devil you dont" theory, so i refused the risky refurbs. but now i think i will do advanced exchange for the overheating, get my refurb which will likely be broken in some way anyway. i hope that in two weeks i can rack up enough refurb exchanges that they will finally let me get a tp2.
I had almost the same experience. Even spoke with Dan Hess' office. Nothing. They shipped me out a refurb replacement (#3) and then told me to go in to a store, that the store could help more. I went in to a store and the assistant manager basically told me he could downgrade me or give me another TP. I said that I know the list also includes TP2s and his response was:

"I don't know where you people are coming up with these fabricated lists, but I don't know of any lists."

I walked out of the store convinced that I am leaving Sprint next month when my contract ends. That was last Saturday. This past Monday, the district manager calls me from another store saying he'd had a call from Executive Customer Support and they told him to order me a NEW TP2. So he did. I picked it up Wednesday from a store closer to my house. Literally after two weeks of arguing with everyone from CSRs to Second-Tier Advanced Exchange, to Executive Support to Managers of Executive Support. To out of the blue this. I don't know what it's about, but I now have a different model.

Very strange.

iviyth0s 11-20-2009 04:12 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by sanjsrik (Post 1347593)
I had almost the same experience. Even spoke with Dan Hess' office. Nothing. They shipped me out a refurb replacement (#3) and then told me to go in to a store, that the store could help more. I went in to a store and the assistant manager basically told me he could downgrade me or give me another TP. I said that I know the list also includes TP2s and his response was:

"I don't know where you people are coming up with these fabricated lists, but I don't know of any lists."

I walked out of the store convinced that I am leaving Sprint next month when my contract ends. That was last Saturday. This past Monday, the district manager calls me from another store saying he'd had a call from Executive Customer Support and they told him to order me a NEW TP2. So he did. I picked it up Wednesday from a store closer to my house. Literally after two weeks of arguing with everyone from CSRs to Second-Tier Advanced Exchange, to Executive Support to Managers of Executive Support. To out of the blue this. I don't know what it's about, but I now have a different model.

Very strange.
Haha awesome tale =D>

sanjsrik 11-20-2009 04:18 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
No, not a "tale". I had to go through hell. Walk away from the only place i went to that i was told I could exchange my model to be told i was a liar and that they (the store) could do nothing and that all of it had to be done on the phone.

The one thing i've learned about sprint, they pass the buck. Then, AS they are passing the buck, they are telling you "this is all i can do according to our policy."

I said this to customer retentions after the last phone call before this week (of which I received FOUR phone calls in two days) "for want of a policy, the customer was lost".

THIS should be sprint's new motto.

lonjam 11-20-2009 04:38 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Just left from a repair center ordered another tp1 my luck sucks!

tok 11-20-2009 04:42 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Just an update... after waiting for almost a month from my local Sprint store, my order for the TP2 "disappeared" as well as the tech that was helping me. The store couldn't find any trace of the previous tech ever ordering anything for me, so I called customer service, explained the situation, and after being put on hold and transferred for more than 30 minutes, the rep said "good news, I just ordered a Touch Pro for you"... and I asked if she meant Touch Pro 2... nope... she basically ignored everything that I told her in the conversation and everything that has been going on for the past month, and placed an order for the Touch Pro. Once she realized the mistake, she apologized, tried to cancel the order (and failed doing so), and told me to go back to the store to see if anything could be done because she was not able to cancel the order.
I went back to the store... the (new) techs started giving me excuses about the Touch Pro 2 only being offered when the original Touch Pro is out of stock. They claim they don't have any record of the previous tech that spoke to me for the past month, and no record for my Touch Pro 2 order. They said they could get me the HTC Snap if I wanted... :cussing:
I am so angry now... I have been played around for almost a month. I have been promised the replacement phone. I have been told it was ordered. Now they are forcing me to get another TP refurb, which will probably start freezing and overheating like my current phone. :(

sanjsrik 11-20-2009 05:16 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by tok (Post 1347888)
Just an update... after waiting for almost a month from my local Sprint store, my order for the TP2 "disappeared" as well as the tech that was helping me. The store couldn't find any trace of the previous tech ever ordering anything for me, so I called customer service, explained the situation, and after being put on hold and transferred for more than 30 minutes, the rep said "good news, I just ordered a Touch Pro for you"... and I asked if she meant Touch Pro 2... nope... she basically ignored everything that I told her in the conversation and everything that has been going on for the past month, and placed an order for the Touch Pro. Once she realized the mistake, she apologized, tried to cancel the order (and failed doing so), and told me to go back to the store to see if anything could be done because she was not able to cancel the order.
I went back to the store... the (new) techs started giving me excuses about the Touch Pro 2 only being offered when the original Touch Pro is out of stock. They claim they don't have any record of the previous tech that spoke to me for the past month, and no record for my Touch Pro 2 order. They said they could get me the HTC Snap if I wanted... :cussing:
I am so angry now... I have been played around for almost a month. I have been promised the replacement phone. I have been told it was ordered. Now they are forcing me to get another TP refurb, which will probably start freezing and overheating like my current phone. :(
You need to call executive support. Look it up and I'm sure you'll find it.

jglynn 11-20-2009 05:24 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Brought my TP into the store today, with a loose keyboard, overheating/charging issues and a screen that periodically turns to black which I have to shake to get back to normal. Tech looked at it for 20 minutes and came out and told me he ordered me a new phone. I mentioned that it was my 3rd Tp and he said "Don't worry, I ordered you a TP2, you'll have it Monday." Kudos to Sprint for always taking care of me. I never mentioned the Touch Pro 2, by the way.

Dr.8820 11-20-2009 05:34 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by sanjsrik (Post 1347593)
I said that I know the list also includes TP2s and his response was:

"I don't know where you people are coming up with these fabricated lists, but I don't know of any lists."
not picking on this person, but this is why i keep saying read post #1455. but i am through saying it over and over. this is all hit or miss. the fact that sprint is even doing this is great. some of you want to leave because you didn't get your way. good luck with verizon or at&t or t-mobile doing something like this. btw, i had 9 tps so if you get another, just play the game and take it. if you go in demanding an upgrade, YOU WILL NOT GET IT, flat out.

willielumpx2 11-20-2009 05:55 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Better business bureau

mrfett79 11-20-2009 05:57 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Well after fighting with Sprint for a month and not getting anywhere ( I was wanting a TP2 but would settle for a NIB TP1) I finally got Sprint to get me and my wife NIB TP1. The nightmare with Sprint and getting a TP2 was soooooo bad that I am leaving when my contract is up in Aug. I am not leaving because I didn't get my way by getting a TP2 but got such horrible customer service both in store (corp) and over the phone. For those of you still getting the refurbed TP1 try going to different corp stores and asking if they can order a new TP1. I told the CS rep I would not accept a refurbed phone and he understood and ordered a new one. I have never had a refurbed phone and between me and my wife we have had 5 TP1.

user1 11-20-2009 05:59 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Here's what I did. I went to a repair center and was helped out by a lady near a podium taking appointments for repair. While waiting for my turn, i got bored and started to mess with her, in a joking manner of course....
Me: i dont like sprints customer service...
HTC touch pro sucks huh?
Rep: yes it does. You should have received a letter from HTC acknowledging the freezing issues and so forth.
Me: Well, no i didnt. What can I do
Rep: Theres an approved list you can swap your phone out.
Me: I hope you remember what ur saying so u can back me when i go to the techs.
Rep: Oh I will, Im the manger.(woops)
Unfortunately, it couldnt be ordered because of some level 4 or 5 and warehouse was out of stock(this was a week ago). So, she called me yesterday and said the levels or something has changed..BLAH BLAH. In other words she can order my phone and did. I gets it(tp2) on monday.

Hope this helps

tj78492 11-20-2009 06:04 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
People need to realize its a numbers game, the store is either going to offer it to you or not, if they don't no amount of complaining and bitching is going to change that, chalk it up as an L and try a different store. When you find the right store you wont have to do much.

If none in your area will budge either wait awhile and try again or try a store in a different area, the holidays are coming if you travel that'd be a good opportunity to try your luck.

tj78492 11-20-2009 06:12 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by mrfett79 (Post 1348151)
Well after fighting with Sprint for a month and not getting anywhere ( I was wanting a TP2 but would settle for a NIB TP1) I finally got Sprint to get me and my wife NIB TP1. The nightmare with Sprint and getting a TP2 was soooooo bad that I am leaving when my contract is up in Aug. I am not leaving because I didn't get my way by getting a TP2 but got such horrible customer service both in store (corp) and over the phone. For those of you still getting the refurbed TP1 try going to different corp stores and asking if they can order a new TP1. I told the CS rep I would not accept a refurbed phone and he understood and ordered a new one. I have never had a refurbed phone and between me and my wife we have had 5 TP1.
So Sprints horrible customer service has replaced your phones 3 times with new phones? :scratch:

Granted they may not be uniform across the board but to call them horrible is a stretch, with customers like us I see why sprint is doing so bad

tok 11-20-2009 07:12 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by sanjsrik (Post 1348003)
You need to call executive support. Look it up and I'm sure you'll find it.
Wow, thanks for the suggestion! I just called, and I must say, I'm very impressed by the excellent costumer service! The rep was very understanding, I was put on hold, he called the manager at the store whom will now be "trying" to get the TP2 for me. If I don't hear back from him, or if I don't get the phone, the rep at executive support encouraged me to call him back until we get this issue resolved. He will call me back on Wednesday to follow up. Wish all Sprint's customer service was like this! :)

ccleven 11-20-2009 07:29 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Whats the number for executive support? I tried searching. Thanks

shatner 11-20-2009 08:10 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
yeah me too, I am thinking of this route too.. this is getting silly.

Medic 11-20-2009 08:14 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Sprint really has odd policies. I went in to the 1 and only sprint/repair center in town due to my TP screen going dead. I just had this phone replaced by tech support no more than 2 weeks ago by the way. Well today I went in and asked the lady if sprint ever swapped phones due to many problems I've had with this phone. I let her know that if this phone was to get replaced this would be 6th one. She told me that they only count the in store repairs done by technicians and not over the phone replacements. So according to her I have 3 advanced replacements and 2 in store replacements.

The only reason I have done the advanced replacements is due to my 1 only sprint store having shady service. I've taking my phone in for the "oil smudge" under the screen and the repair center refused to fix it due to the smudge not affecting the phone in anyway. Another time I took it in for locking up after charging all night and overheating while charging and once again they told me it passed all tests and that it was fine.

piratedninja 11-20-2009 08:24 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
on the phone with customer service and being transferred all over the place, talking to a manager right now and shes saying that they cant order me a replacement. and that replacements can only be ordered by a repair center.

this is getting ridiculous

cocochannel 11-20-2009 09:01 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
so i went with my old touch pro to the store and they replaced it with a brand new.. TOUCH PRO 1. I'm like damn! I thought they didn't have those in stock anymore. What should I do now? any advice?

mulhiny 11-20-2009 09:10 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by cocochannel (Post 1348623)
so i went with my old touch pro to the store and they replaced it with a brand new.. TOUCH PRO 1. I'm like damn! I thought they didn't have those in stock anymore. What should I do now? any advice?
Use the phone. Be happy, you got a NIB. If it breaks, then worry.

cocochannel 11-20-2009 09:11 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
QUOTE: "Use the phone. Be happy, you got a NIB. If it breaks, then worry."

and u get a life. NEXT

Dr.8820 11-20-2009 09:14 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by Dr.8820 (Post 1348073)
not picking on this person, but this is why i keep saying read post #1455. but i am through saying it over and over. this is all hit or miss. the fact that sprint is even doing this is great. some of you want to leave because you didn't get your way. good luck with verizon or at&t or t-mobile doing something like this. btw, i had 9 tps so if you get another, just play the game and take it. if you go in demanding an upgrade, YOU WILL NOT GET IT, flat out.
Quote:
Originally Posted by mulhiny (Post 1348646)
Use the phone. Be happy, you got a NIB. If it breaks, then worry.
big ol' plus one! this person is complaining about sprint giving them a brand new phone. wowzers. i am done with this thread. good luck to the honest folks out there.

muyoso 11-20-2009 09:41 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by cocochannel (Post 1348650)
QUOTE: "Use the phone. Be happy, you got a NIB. If it breaks, then worry."

and u get a life. NEXT
Scammers like you should be kicked off this site. You got a perfectly good replacement and you are asking for advice on how to turn that somehow into a free upgrade. People like you are the reason others who have real issues are having such a hard time getting a valid upgrade.

shatner 11-20-2009 09:54 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
+1 Muyoso, if they offer me a NIB TP1 I will be as happy as if they do a TP2, stop the refurb madness. and yeah, karma's a bitch so he'll get his.

mulhiny 11-20-2009 10:54 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by cocochannel (Post 1348650)
QUOTE:and u get a life. NEXT
lol..really now? You asked for advice. I gave some. Sorry if what I offered did not suit your quest for a free upgrade. If you would like a TP2 so badly, go buy one.

tj78492 11-20-2009 11:09 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by cocochannel (Post 1348650)
QUOTE: "Use the phone. Be happy, you got a NIB. If it breaks, then worry."

and u get a life. NEXT
Dip the new phone in salt water for 5 minutes, the salt will keep the water damage detectors from going off, while still breaking the phone :mrgreen:

cocochannel 11-21-2009 01:30 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by mulhiny (Post 1348849)
lol..really now? You asked for advice. I gave some. Sorry if what I offered did not suit your quest for a free upgrade. If you would like a TP2 so badly, go buy one.
this thread has a title and has 172 pages. if you dont like that idea dont come waste people's time in here. peace

mulhiny 11-21-2009 01:46 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by cocochannel (Post 1349182)
this thread has a title and has 172 pages. if you dont like that idea dont come waste people's time in here. peace
What idea? I have no problem with Sprint offering people with multiple faulty TP1's a replacement. THAT is what this thread has been about. I'm guessing you haven't read it much, because if you had you would already know what the requirements are and ways to have your faulty TP1 replaced..BUT your problem is you have a NIB device?? Please.. There is no sense in continuing this little battle of wits with you because judging by your responses you don't have any..peace

CAphoneSTUD 11-21-2009 02:39 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
The TP1 is clearly a defective device. Mine is extremely lightly used and in perfect condition yet I had a life threatening situation where the phone completely failed me. Whether new or not, replacing one defective phone with another defective phone is not a solution, it merely prolongs the problem.

If it were a car with this many defects, it would've been recalled.

When a product that people rely upon does not perform it should be recalled or replaced.

Not sure why there is so much anger and venom erupting in this thread. We are all frustrated by the situation. I've read all 176 pages of posts. A little kindess in this cold world goes a long way.

My 2 cents

Add $1.00 and buy a root beer. :mrgreen:

mulhiny 11-21-2009 03:27 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Quote:
Originally Posted by CAphoneSTUD (Post 1349285)
The TP1 is clearly a defective device. Mine is extremely lightly used and in perfect condition yet I had a life threatening situation where the phone completely failed me. Whether new or not, replacing one defective phone with another defective phone is not a solution, it merely prolongs the problem.

If it were a car with this many defects, it would've been recalled.

When a product that people rely upon does not perform it should be recalled or replaced.

Not sure why there is so much anger and venom erupting in this thread. We are all frustrated by the situation. I've read all 176 pages of posts. A little kindess in this cold world goes a long way.

My 2 cents

Add $1.00 and buy a root beer. :mrgreen:
While I hear your point, we are talking cell phones here..not cars. I think it's awful nice of Sprint to replace the phone for you if you're someone who has has a history of broken devices. I'm sorry your phone failed you in a time of life or death. I hope you sold that TP and moved on to another device. I'm just surprised at how some people will really go out of their way to get a free upgrade. Personally I like having a Touch Pro. It works most of the time and as soon as there is a problem, I call Sprint and they sent me a new one. Heck, this month I'm on my 2nd scratch free and shiny phone! lol..Never have to worry about them too much cause another one will be here in a week :mrgreen:. Maybe one day Sprint will replace it with a TP2..maybe not. I don't care..At any rate, the only point I was trying to make to Coco was to just wait it out. Don't be so proactive to snatch up a new TP2. Sprint gave him/her a NIB replacement. I merely suggested using that phone till something goes wrong. Sooner or later something might and that's just one more thing in your favor to move on to another device..BUT, maybe the NIB TP1 will work fine and an upgrade wouldn't be needed. Would that really be so bad? Isn't that what we are after? A working TP1? That's the phone we purchased after all.. Sorry, it's Friday night and I'm bored.:drunken:

Scoob 11-21-2009 11:29 AM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Yeah, I think the best advice is to be patient and not expect anything from Sprint. Be glad they are replacing your phone. Be happier if the replacement is a TP2.
I think most people get mad when they were expecting a TP2 and got another TP1.

Just my $0.02. Back to Saturday morning cartoons- or the lack of them these days. Now that should be a rant!!!

willielumpx2 11-21-2009 12:35 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Better business burea

hvacmike 11-21-2009 02:17 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
I took my 2nd tp1 to the sprint store last nite. I was offered 4 other phones to replace it but did not want one. Blackberry something, htc snap, treo pro and a palm pre. I asked if i could get a Hero but was told no. I will be getting another tp1 in 3-5 days.

I though about the pre, but then i can not use the apps i have and my garmin xt.

ajskhan 11-21-2009 02:34 PM
Re: Sprint replacing Touch Pro with Touch Pro 2!
 
Just want to make 100% sure as I am not in the business of ripping sprint off, I don't have insurance. My phone's charging port doesn't work well, and its all scratched up, but that isn't merit to get a TP2, correct?


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