Need to link to replace my 9th TP

[Consigliere]

Originally Posted by coldheat06

Just any FYI....

I called HTC Tech Support and was complaining about my keyboard going out.....for the 5th time.... The tech told me that that was a known issue for the first two builds of the Touch Pro and that I would either have to get a TP that has a build number version of 0003 or 0004.



To determine the build number go to: Start > Setting > System > Device Information . Then on the Version tab look at the Build version number.



So... if you don't have either build 0003 or 0004 just be prepared to have keyboard problems..... The other way to fix the issue is to send the phone into HTC and they will fix the keyboard problem correctly.... but you will not have your phone for up to 3-5 weeks.....

That's some valuable information right there, thanks! Mine is a 0002 build. I feel like getting a new/refurb is like playing craps now. You would think for how much this phone costs, 549 retail through sprint or 749 retail at Best Buy.. They could make a phone that wouldn't break down after a couple months! I mean c'mon.. Will HTC ever build a phone that can actually last? Some guy up there is on his 9th phone now?!?! You gotta be kidding me!