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Old 10-06-2009, 11:20 AM
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Re: Need to link to replace my 9th TP

Quote:
Originally Posted by digiblur View Post
I'm on my 6 or 7th one... the replacement website won't let me swap mine anymore. The replacements have always been the phone and not me from abuse or handling.
What do you mean "won't let you"? How are they stopping you from doing this?

Quote:
Originally Posted by coldheat06 View Post
Just any FYI....

I called HTC Tech Support and was complaining about my keyboard going out.....for the 5th time.... The tech told me that that was a known issue for the first two builds of the Touch Pro and that I would either have to get a TP that has a build number version of 0003 or 0004.

So... if you don't have either build 0003 or 0004 just be prepared to have keyboard problems..... The other way to fix the issue is to send the phone into HTC and they will fix the keyboard problem correctly.... but you will not have your phone for up to 3-5 weeks.....
How do we determine what build number we have?
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