Quote:
Originally Posted by Medic
I have a legit issue with my phone. I have the oil under the screen issue and the local store isnt much help. I tried going this route but in the end it just refers me back to the one and only sprint repair center i have in town.
Sprints only solution was to have me claim through asurion and they would reimburse me the deductible. Its a solution and its fair and all but the one issue I have is that I have used 2 of my 3 claims you are allowed with asurion. I used one when I broke my phone screen and once when I jumped in a pool to get my daughter out. So if I go asurion route this time I risk not having insurance coverage until may 2010.
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I'd call sprint at 800-639-6111 and tell them you'd like to replace the phone under the Sprints Advanced Exchange program...worked for me.
09-21-2009, 02:05 PM
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