Your account cannot be validated.

[CareTake12]

Originally Posted by ott

patience is a virtue my friend, i skipped around in this thread but if your device is from Sprint, they are having a national outage with anything OTA, which is how your phone activates itself. it sounds like your phone just isn't programmed correctly or hasn't passed through the network, if you haven't gotten an answer yet, and you tried tech support, you may wanna take it back where you got it. with the ESN's not matching it could be a screw up from wherever you bought it, or it could be the network backlog.

Sorry, maybe i wasn't clear but i have been using a touch pro 1 when it came out and all the sudden when i upgrade my phone to the touch pro2 ( which will come in about 5 day) i started getting your account is not validated.

I was thinking it was the spending limit, but when i asked another representative about it she said i don't have a spending limit.