Problems syncing TP and Windows Mobile Device Center (WMDC)

[AlarmClock]

Hi

I had the same problem with my TyTn II and now with my Touch Pro 2, could never get Windows Mobile Device Center to recognize my phones

Yesterday i used a powered usb cable, like this one (http://www.westerndigital.com/global...WDCA029RNN.jpg)... it seems that only one USB port wasnt enough to get it connected.

With this cable it´s working perfectly...

I hope this helps

[tripflex]

I'm running almost every OS you could imagine but my main OS in Windows 7. I do all my upgrading on XP just for safety sake, but i still have no problems syncing the touch pro with windows mobile device center.

Can you please post us some more information about your problems?

What do you mean it doesn't want to install correctly on Windows 7? Are you talking about WMDC or just syncing your TP to your computer?

Try using a different USB port

You don't need to upgrade your .net to a beta version if you already have a stable one.


Give me a little more information and i know i can figure out the problem.

Originally Posted by asuh

Can I get a replacement TP for this syncing issue?? That would be awesome!

I'll have to try hooking it up to other computers and see what happens.

I doubt they will swap out the phone unless you can prove that it's the phone and not your computer. If you really think it's the phone your best option would be to call Sprint and tell them that problem and say the phone keeps dropping calls, say you brought it to a store, they reflashed it and it still drops calls when you are talking on the phone

[asuh]

I found the answer. I was running Windows Security Essentials beta. It was suggested to me to uninstall this software and then try hooking it up to Windows. Guess what? It worked!

I'm disappointed it took me this long to find the answer and surprised the answer was so simple. Now I need to figure out if I can go back to running WSE or if I need to find another AV solution.

There you go, kids. Hope this helps someone else out.

[asuh]

Just a quick follow up.

WSE was kind of the problem. I uninstalled it, got my TP to start syncing, reinstalled it, then after a couple of reboots was right back where I started. However, this time, I don't have WSE installed again and can't get it work at all.

[versago]

I found a work around for this problem!!! The problem is in the initial sync. Once you establish the first sync it will install the correct drivers. I connected to Windows Mobile Device Center via Bluetooth Activesync and was able to complete the initial sync setup. After that it recognized my Touch Pro 2 via USB.