Re: Touch Pro Keyboard Replacement Choice
 

Somewhere around April or May Sprint started doing a permanent fix to the keyboard problem. Only on the refurbs, though. They were taking NIB TP's and fixing the keyboards. My and a few others on here got TP's that had "0" time on usage, man date was May, etc. So, I guess it depends where it comes from, but the point is NIB is not going to do you any good unless HTC has started another manufacturing round, which I doubt. So, take the money and, eventually if not this time, you will come up with a good one. Worse case, you can go through a couple more and make a case for a free TP@, right? I know you are a custom ROM'er, so reloading is a breeze for you, Ninja. I am surprised they make you go the 40 miles. I live in a very rural area (forest) and I never go to a retail store. You might be able to make a case for exchanges to be sent to you. Hope this helps!

matt

Re: Touch Pro Keyboard Replacement Choice
 

The next thing we hear is the thwap sound cause by a boot to the head that would make Chuck Norris smile!:mrgreen:

Re: Touch Pro Keyboard Replacement Choice
 

LOL ... Better watch out HB. LOL

Re: Touch Pro Keyboard Replacement Choice
 

Hey I didnt do anything, it was elmerphuker:mrgreen:

Re: Touch Pro Keyboard Replacement Choice
 

NICE!:laughing3:

Re: Touch Pro Keyboard Replacement Choice
 

Dude, that dog is friggin funny a isht, nomsayin:evil3:

Re: Touch Pro Keyboard Replacement Choice
 

Is it within one year of the purchase date?
If so, they must give you a NIB (New In Box) replacement as stated in the manufacturing warranty.

Re: Touch Pro Keyboard Replacement Choice
 

take the money and a refurb. ur lucky u got offered money on top of a replacement, ive gone through a dozen moguls and half a dozen tps and never been offered extra dough, a few times they did credit me $100 because i had to go through assuirion and order a new phone because sprint was oos. if its a bad refurb go through online advanced exhachange and they are usually quick, ull have another phone at ur door within 2 days with an empty envelope to mail back ur old one

Re: Touch Pro Keyboard Replacement Choice
 

Yes, it is... but they insist that it could be a refurb.

Now I am waiting on it to show up. Unfortunately, I think customer service goofed and I might end up with 2. Not sure how that is going to work out. LOL

Re: Touch Pro Keyboard Replacement Choice
 

Got a call from Sprint today. Apparently they did send out two phones by accident. 1 NIB and 1 Refurb. I am suppose to refuse the refurb at the door. AND they already credited my account they $75.