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View Poll Results: What would you do?
Keep the new phone. You know where it has been. 9 24.32%
Get the refurb. Hope for the best. Hey, it's $75 28 75.68%
Voters: 37. You may not vote on this poll

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  #1 (permalink)  
Old 07-17-2009, 01:37 PM
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Touch Pro Keyboard Replacement Choice
Well, they won't do anything but send a refurbished phone with my insurance even though they admit the refurb leave a lot to be desired.

They are offering me a $75 for having to have accept another phone since they couldn't repair my NIB phone that the keyboard just died on.

So, here is my choices.

1) Keep my phone. At least I know what is wrong with it and that everything else is ok.

2) Take the refurb and the $75 and hope it is a decent refurb.

What do you guys think I should do. I am literally torn on this one.
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Last edited by NinjaMom; 07-17-2009 at 01:41 PM.
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Old 07-17-2009, 01:48 PM
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Re: Touch Pro Keyboard Replacement Choice
Take the money!!
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Old 07-17-2009, 01:49 PM
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Re: Touch Pro Keyboard Replacement Choice
What kind of coverage do you have?

I would probably take the refurb. If you have TEP and the refurb gets messed up, just replace it again.
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Old 07-17-2009, 02:13 PM
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Re: Touch Pro Keyboard Replacement Choice
id take the money sprint has been a major fail as of late major FAIL
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Old 07-17-2009, 04:08 PM
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Re: Touch Pro Keyboard Replacement Choice
what about waiting a month and getting the tpro2?
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Old 07-17-2009, 04:51 PM
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Re: Touch Pro Keyboard Replacement Choice
Take the $$$ and refurb. If you don't like the condition of the refurb, wait a while and then complain that the USB port is defective...or something else that is not easily proven over the phone. WTF...you paid insurance for a reason! Hopefully you'll luck out and get a decent condition refurb.
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Old 07-19-2009, 10:27 AM
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Re: Touch Pro Keyboard Replacement Choice
I have TEP on my phone. Just tiring having to drive 40 miles one way to prove the phone is broken again. This whole keyboard thing is lame. My phone as NIB and I am afraid the refurb will end up being a used phone that breaks on me too.
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Old 07-19-2009, 10:38 AM
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Re: Touch Pro Keyboard Replacement Choice
Dont be a sissy Ninja, get the refurb and go from there
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Old 07-19-2009, 11:01 AM
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Re: Touch Pro Keyboard Replacement Choice
40 miles? lol u live in the country or what..
Last edited by NinjaMom; 07-19-2009 at 06:36 PM. Reason: Edit out cussing
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Old 07-19-2009, 11:27 AM
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Re: Touch Pro Keyboard Replacement Choice
I love the country man, what is wrong with it?
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