4th replacement on the way - Page 2

oseoviawe · #11 (**permalink**) 06-08-2009, 07:42 PM

im on my 3rd since january, but i have also had my keyboard replaced 3 times in the last month

natataka · #12 (**permalink**) 06-08-2009, 08:06 PM

im on my 3rd phone. it seems to mess up, when the battery drains fully. the next day some crazy non operational thing happens. i have TEP, but i keep getting refurbs...the one before my last was in bad shape.

zepsamsung · #13 (**permalink**) 06-08-2009, 09:18 PM

I went through 2 before I got one that is good. My first had a major battery issue. Charge it while off overnight, turn it on and turn off the screen, come back in 45 minutes, and 3/4 of the battery was gone!! Went to store while in Myrtle Beach and got a new one, I had only had the first on for 13 days or so. The new one was great until one day at church I decided to remove the clear sticker on the side of the keyboard. The chrome was cracked straight down!! I was mad, after church I called Sprint. They said since it was 37, I could not get another new one. I stay on the line until they offered me a new one in store. I went to the store and got a new one, inspected by the MANAGER and me. They also gave me everything in the box for my problems. As of now, I have no issues. I nano wax it to keep it looking new. Battery last almost all day with moderate use.

mrenz999 · #14 (**permalink**) 06-08-2009, 09:30 PM

I am also on my 8th one. I went through 4 moguls. Sprint tried to give me a Pre for a trade. PASS!!. I made them note my account. My touch pro 2 will be free when it is released. Now to get a real release date.

BikerSk8rKid · #15 (**permalink**) 06-08-2009, 09:46 PM

I'm on my second one and still having problems. I'm going to call them in a bit, yell at them and ask them for credit. I'm tired of EVERY ticket they make is getting deleted.

I find it funny that they say NO ONE has had a replacemeant or a problem with the HTC Touch Pro. Unless they meant for a brand new replacemeant, which is still bull****.

zepsamsung · #16 (**permalink**) 06-08-2009, 09:55 PM

Quote:

Originally Posted by mrenz999

I am also on my 8th one. I went through 4 moguls. Sprint tried to give me a Pre for a trade. PASS!!. I made them note my account. My touch pro 2 will be free when it is released. Now to get a real release date.

Touch pro 2 uses an older cpu, no voice command, no magnetic stylus, no flash for cam, no dpad, bad battery life, can scratch screen when listening to music due to laying it face down, it is a brick of a phone. Good luck visit
pocketnow.com and watch the vdo. Should have took the pre.

Critical_Impact · #17 (**permalink**) 06-09-2009, 09:29 AM

What are you people doing to your phones, I've had mine for months with no problems and mine was second hand as well. Are you using it nonstop or like throwing them at walls or something?

JSMZ · #18 (**permalink**) 06-09-2009, 01:55 PM

Quote:

Originally Posted by Critical_Impact

What are you people doing to your phones, I've had mine for months with no problems and mine was second hand as well. Are you using it nonstop or like throwing them at walls or something?

The replacements are junk, its not what we are doing, its what sprint is not doing when refurbing them. check this out, pictures and all. never even activated any of these replacements.

I am on my 6th touch pro.
http://www.sprintusers.com/forum/sho...d.php?t=187773

BikerSk8rKid · #19 (**permalink**) 06-09-2009, 06:45 PM

This is my second replacemeant and it's BRAND NEW. I'm not sure, but my little D-PAD area thing is. By the home key, right above it, it sits taller then the Tocuh Screen. The right hand side by the back key it's flush, but it slides up and down. Is this normal?

Magoo_215 · #20 (**permalink**) 06-09-2009, 07:04 PM

Im on my 6th or 7th now and now my current Touch Pro has a split in the crome right under the zoom wheel. separated so I already know my phone is about to go. What should I do?