Sprint Advanced Exchange...New or Refurb?

[debarron]

Thanks for all the reply guys! I think I'm going to try the Sprint store over by my work to see if they can replace it there in the store. My bro had the keyboard go out on his TP a few weeks ago and he took it to a repair store. They just received a shipment of new keyboards and replaced his keyboard for free. They guy in the store even told him how the keyboards on these phones going out is a pretty common issue.

If they try to shove me with a refurb, then I'll try the Asurion route to see if they'll send me a "NEW" TP.