On my 5th Touch Pro and this one is is just... Horrible.

[zepsamsung]

Originally Posted by jmy72

Just out of curiosity, what did you do to find the build date? cuz I cant seem to get the ## codes to work on the U.S. Cellular version of the phone

GO INTO YOUR WINDOWS DIRECTORY AND SEARCH FOR EPST, IT TELLS YOU EVERYTHING INCLUDING RECON DATES.

[themuffinman]

Originally Posted by jmy72

Just out of curiosity, what did you do to find the build date? cuz I cant seem to get the ## codes to work on the U.S. Cellular version of the phone

Or you could just put in ##786# and it will pop up for you

Edit,

Sorry I didn't realize you had a different carrier than sprint, in that case I am not sure what codes you would put in.

[themuffinman]

I have had my own problems with my pro as well. The first one I bought when it first came out had a build date sometime in the beginning of october, eventually it had the oil screen issue. The replacement one I got was new and it had a build date of march and eventually it also turned out to have the same oil screen issue but I put up with it until the keyboard died. The last pro I got last week was a refurb but a quality refurb, it looked like a brand new phone. It had a build date of the beginning of october with a refurb date of may 1st. Everything worked great except for when I first used it without my bluetooth headset, I find out that the phones speaker didn't work at all so I could only use my bluetooth if I wanted to make a call. I went to sprint on saturday and they fixed it for me and now I am good to go. Now I do consider myself to be a heavy user but I do take care of all my phones and i don't abuse any of them at all.

[Ranger093]

I honestly really enjoyed reading this. It's like a reality comic that I can relate to and laugh at.

[elathan]

i hate hearing horor storys like this as i love my fone to be the best it can to. really hope you can get yours sorted out man,

[Rento_VW]

Originally Posted by Ranger093

I honestly really enjoyed reading this. It's like a reality comic that I can relate to and laugh at.

I tend to explain my stories with a bit of humor or else I go insane.

[zepsamsung]

DID YOU CALL KYLE?

Originally Posted by Rento_VW

I tend to explain my stories with a bit of humor or else I go insane.

[ian3047]

I have now gotten 7 phones all refurbs. I have gotten scratched, broken, ones that won't activate, etc. Sprint overnights me a phone every time it is crap. Twice I got a charger for some other phone. Then twice now the retentions department was supposed to call back to resolve this higher up after I requested them to shut off my account if they can't get me a working phone. I call back in and they tell me they see that and am sorry. Just to send me crap again. This after claiming to make sure I don't get a refurb dud anymore. So today after the last one said they don't ever give new phones I said well let me go to Verizon and port my numbers and I hang up.
Then out of the blue this guy calls, from a sprint a cell phone number from sprint. He said he was just checking in to see how the exchanges on my account went. He wasn't just a survey guy, it was weird. He says ok let me call you back, and does. Tells me he spoke to other high ups and they said ship me a new in box phone. He said it's getting shipped an he'll call to make sure I get it. Very odd, and why does he call from a cellular number? But hey he got it done, and fast. Now I hope I get one so I can stay with Sprint.

[Dr.8820]

was it a 757 area code?

[zepsamsung]

The reason for a call from a cell phone is because in Hampton, Va, there is a main call center for tech support. It is on Butler Farm RD. 757