My TP is falling apart, but it hasn't been physically abused!

[AndyCR512]

Since it was old, I thought it might. You might want to take it into a Sprint repair center, since you -may- be able to get them to exchange it for a new one due to the chrome issue.

It's possible the memo has expired, but if you care about whether you get a new one, it's worth a try. If not, you can just do the advanced exchange. If you go, be sure to bring a copy of the memo. Some of them won't be able to easily find the memo (or at least will try not to).

Good luck.