flashing telus radio trouble

[asuh]

I have seen and read the threads explaining how to flash these phones correctly. I also verified after going into bootloader mode that it says "Security Unlocked" at the top.

The whole screen says:
RAPH800
SPL-0.37.0000
MicroP-Hermann (LED) v0C85
MicroP-Hermann (KEY) v0685
PSOC-Raph STAGE_EVT v20

When I run the ROMUpdateUtility.exe from the Telus RRU directory on my desktop, it goes into ROM update utliity just fine. It sees my phone and comes back ready to update it correctly.

Something that concerns me, however, is upon verifying my ROM information, it doesn't display any Image Version information. So it says it will update from BLANK to 1.04.05V R.

Might this be the problem why I can't update my radio? I'm not sure why this is a problem!