E-mail indicator shows wrong number of messages?

[c01816]

The new e-mail indicator (number in a circle) on the e-mail tab on the Touchflo 3d toolbar is showing one more e-mail present than actually exists (eg, a 7 in a circle, when I've got 2 in my gmail and 4 in my work e-mail; a 1 in a circle, when there's no new mail).

Has anyone else dealt with this and how did you clear it up? TIA!

[relic419]

If you just set up active sync, that might happen. When you open up you email, check the outlook email inbox, that should show the one email.

[c01816]

That fixed it--thanks! Despite not *really* having an Outlook inbox, I DID recently temporarily create one to adjust AutoSsync settings (to prevent AutoSync from gobbling up all of my battery).

For the record, the following fixed the problem:

Within the Mail tab...

(1) select Inbox (in the lower left) -->

(2) click Inbox dropdown (in the upper left) -->

(3) expand the "Outlook E-mail" branch -->

(4) should see a (1) in its inbox--delete and voila!

[CozBoogie]

Closed and moved to the general Touch Pro Forum.

late,
Coz