Reset mail count - how?

[mstevens]

Originally Posted by ulysses

have you touched the envelope icon on the top, and then the bigger icon when they pop up, then there should be an option to "dismiss" it. it should make it go away.....

Yes, sometimes the most obvious things end up being overlooked. This isn't the case with my problem, but it's always worth thinking about and mentioning.

I did eventually figure this out. The notification was for a "ghost" email account ("Outlook Email") that was set up when I enabled Google Sync. The phone automagically sent a "greeting" email to that account. Despite being visible as a new email, it wasn't directly accessible from the TF3D screen, most likely because it wasn't a usable account (no email servers were set up).