hardware keyboard issue photo essay a.k.a. i was bored

[TheDoctor1971]

Yeah, once its come loose, it comes loose easily again just by pressing the case under the battery where the cable runs. I've been pondering ways to stiffen up the area under the ribbon cable to prevent that.

[johnnyeoneal]

Did you actually create this tutorial or did you find this somewhere? I have reason for asking in case your wondering...

[TheDoctor1971]

That's my hand in the pictures and that's my bed the phone is laying in bits on if that's what your asking. I used my Nikon D40 to take the pics. If you look closely you can see the fur from my cat on the bed ... stuff gets everywhere. Now I'm wishing I'd brushed the bed off.. how embarassing


Yes, I put different sheets on the bed. Sue me for doing laundry now and then :P Yes, she's fat, I know.

[PhantomApolyon]

I'm a sprint tech that opens these phones all the time and I'm here to tell you its definitly a design flaw, and any good tech knows it. The issue is that Spint AND Manufacturer have to admit to it being a flaw before they would take any real action to replacing the units with something else. Companies like HTC, Samsung, LG- ones that have WAY too many phones in their lineup- will takes MONTHS or even YEARS to admit to issues with devices. This is so that they will have a new unit out to replace it and can say "the unit is no longer under production, thus we cannot justify a mass recall and fix them" It happens almost every time and never fails, especially with HTC & Samsung.

We see at least 1 per day come in that is fixed with a tiny bit of thin cut electrical tape to hold down the cable. I will also say, its worth opening your brand new one and fixing it now, because it eventually will come loose, not to mention that it only takes about 2 minutes to do with a T5 and guitar pick.

[NickinAround]

Ok, well, I've done this a good amount of times now, ribbon is definitely secure.

When you slide the phone open, the lights still come on, but when I push any buttons, the backlight doesn't come back on. Also, if you turn the screen off and on, it doesn't light back up. Basically, it'll only power the backlight if I were too slide the keyboard open. Still, either way, dead keyboard. I guess...I'm just incredibly unlucky. Not to mention the fact I'm hacked on the VZW, so I can't even buy a new one cause they closed the loophole to activate...so upset.

[mackaikai]

Originally Posted by NickinAround

Ok, well, I've done this a good amount of times now, ribbon is definitely secure.

When you slide the phone open, the lights still come on, but when I push any buttons, the backlight doesn't come back on. Also, if you turn the screen off and on, it doesn't light back up. Basically, it'll only power the backlight if I were too slide the keyboard open. Still, either way, dead keyboard. I guess...I'm just incredibly unlucky. Not to mention the fact I'm hacked on the VZW, so I can't even buy a new one cause they closed the loophole to activate...so upset.

i have the exact same problem...this is soooo annoynig...

[neoshi]

Ask HTC to buy a replacement keyboard + ribbon cable and tell them you don't give a crap about their $h!tty warranty.

[TheDoctor1971]

There's a guy on ebay that sells sprint branded parts for the touch pro. He has a keyboard/lcd kit for like $65 if I recall. He won't sell just the keyboard though, I asked.

[sedakai]

okay so i just had a heart attack because my keyboard stoped working, i had the other sypmtoms before it totaly turned off but i thought it was due to my custom rom. anyway my phone is off the track on the right side, could you possibly post pictures of the slide assembly and possibly instructions so i know what im getting in to thanks

[TheDoctor1971]

Yeah, it isn't terribly difficult to get apart. The slide mechanism is near the center if I recall. I'm not off till Thursday though so probably won't have time until then.