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Re: How to configure HTC Touch Pro to receive company e-mail
Moved to the Touch Pro Forum.
late, Coz
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"I don't want to spend my life explaining myself. Either you get it or you don't." Frank Zappa
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Re: How to configure HTC Touch Pro to receive company e-mail
First things first, if your company doesn't allow your device to connect through the Exchange server, there's no way to do it. My company blocks it for anyone who's not using a company phone.
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HTC EVO 4G - Fresh 0.3
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Re: How to configure HTC Touch Pro to receive company e-mail
If you know your exchange address, you can at least try it. Go to Start->Programs->Active Sync. Then choose Menu->Add Server Source. The rest you should be able to figure out on your own. I would probably leave the option checked asking about SSL connections. Most exchange servers issue certificates, so you would need this.
Hope this helps... Mojo @Cicatrize: He never said they wouldn't allow it, they just won't support it - most likely meaning they won't set it up for him. My company doesn't support Blackberry's, but we still allow our agents/field staff to have them. Big difference there. ![]() Last edited by MojoRisen; 03-17-2009 at 11:38 AM. |
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Re: How to configure HTC Touch Pro to receive company e-mail
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When I follow your instructions I get the following message "No Microsoft Exchange was detected at the specified address. Click Retry to check the address again, or click Continue to configure your Pocket PC to synchronize with this server anyway." I copied and pasted the server address from my Outlook e-mail account. Any ideas? |
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Re: How to configure HTC Touch Pro to receive company e-mail
Prior posts were correct. If your company users Exchange, they will only allow company phones to connect. It is often a security risk to allow you to connect your phone. Even personal BlackBerry's are an issue.
There may be other options if your company is willing to configure it. In my case, we have Intellisync setup, so I can sync my phone with work email and calendar online. Push eats up my battery, so I just manually connect for email, but it works great. But it's something that your company has to configure. I got lucky when the IT director got this software to support his phone, and I mentioned it to him so he gave me access. |
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Re: How to configure HTC Touch Pro to receive company e-mail
Ok, thanks! It seems a dead-end for me. I thought I'd try. Thanks everyone for your responses.
Vlip3 |
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Re: How to configure HTC Touch Pro to receive company e-mail
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Also, push shouldn't eat up battery. Push was designed so a mobile device wouldn't have to check-in for updates, thus waking up processes, data connections, and the like. The server tells your phone whenever a change occurs. Last edited by Mutiny32; 03-18-2009 at 01:38 PM. |
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Re: How to configure HTC Touch Pro to receive company e-mail
If you have the webmail address. Say it was. https://mail.yourcompany/owa On your phone just use mail.yourcompany But you will also need the certificate of the mail server which you may have to ask the IT dept for =/
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