HTC Touch Pro Keyboard not working - Page 4

AB33 · #31 (**permalink**) 05-01-2009, 12:01 AM

Same thing here...Ready to go to the Sprint Store.

hunt4m3x · #32 (**permalink**) 05-07-2009, 12:38 PM

I am on my 4th now. I do tech support so i am always writing emails. I actually just got mine replaced last Thursday, then today it went out, not even a week old. Hell, I haven't even shipped the old one back yet. All brand new phones. They need to look at some quality control issues.

bigtalldave101 · #33 (**permalink**) 05-10-2009, 11:46 PM

Okay, kinda weird, but I know I'm having the same problems as all of you, and I think I might have figured out a temporary fix that can work well while you wait to get a replacement. I can get it to work again by opening the keyboard and letting the phone sit until the screen turns off. Then I wake it back up with the power button, and the keyboard works again, albeit with the repeating quirks still happening... Let me know if this works for you...

nswenson · #34 (**permalink**) 05-11-2009, 03:03 AM

Easy fix for you guys. Simply press the space bar VERY hard which will re-seat the ribbon cable. The keyboard should work again. Fixed my keyboard this way and others have followed this technique and fixed theirs.

blazinazn · #35 (**permalink**) 05-11-2009, 07:22 AM

There is another thread discussing this issue:

http://forum.ppcgeeks.com/showthread.php?t=49422&page=8

I think it's heat related...

Are you guys "heavy" users?

I probably recharge my phone at least 3 times a day..

Quirk · #36 (**permalink**) 05-11-2009, 09:47 AM

Quote:

Originally Posted by nswenson

Easy fix for you guys. Simply press the space bar VERY hard which will re-seat the ribbon cable. The keyboard should work again. Fixed my keyboard this way and others have followed this technique and fixed theirs.

I have gotten this method to work for me, but the keyboard shortly goes out again.

I have noticed that using this "fix" my screen issues are resolved as well. I kinda wish I didn't have insurance, because I would love to tear the phone apart and fix it. Oh well, replacement should be here today or tomorrow.

bonneyt · #37 (**permalink**) 05-11-2009, 05:15 PM

Quote:

Originally Posted by crash383

Same issue here. It started to act weird a couple of days ago. Is it a coincedence that all these keyboards are starting to crash?

i'm on my 3rd sprint touch pro!! it's no coincidence... they know about it too... that's why 98% of the time if you say you have a tp and the keyboard stopped working, they immediately send at no cost. thank god for insurance

damonwest2000 · #38 (**permalink**) 05-11-2009, 09:47 PM

Yo that started happending on Sunday,I am a heavy texter,True story. This is my second joint,My lights on my letters are dimmer than the #'s on my key board. Any body been throuhgt this,Really need some help before i goes througt the Sprint store.

**psycho_maniac** · #39 (**permalink**) 05-13-2009, 01:14 AM

i am heavy user and am on my 2nd phone. the first was used and now i got a bran new phone charge mine 2 times a day and am a heavy txter. i am from alltel and am scared that my keyboard is going to die again. what can i do to prevent this? please help

dee91 · #40 (**permalink**) 05-26-2009, 12:47 PM

yep here 2 this is my 2nd time replacing my phone tp has za badly built keyboard from the inside..