Sprint replaced my Touch Pro with a new retail Touch Pro, what do I send back?

[frostrambler]

My old Touch Pro had a mechanical issue with the buttons. Sprint replaced my Touch Pro with a brand new retail box.

I have spoken to a few people here on PPCGeeks, and some others too.

Everyone is giving me conflicting information. I contacted Sprint, and they also gave me conflicting information.

Most people on PPCGeeks told me to ONLY send back the Phone and battery cover, and to keep EVERYTHING else, including the 1gb memory card, the charger, the battery, the stylus, etc.

Most people on another forum told me to send back the Phone, the battery cover, the battery itself, and one stylus.


I just called Sprint, and they told me to send back everything, all accessories. I explained that the envelope is too small, so they put a notation on my account and told me to send back:

The phone and anything that fits into it, so the stylus, battery, battery cover, and I'm not sure about the data card.

They told me that if they need anything else and I get charged, the notation on my account will absolve me of any issues, and to hold on to the accessories in case I am contacted for them.


So with quite a few people here having experience with Sprint, maybe someone hear can give me a better picture?

I'd love to have the extra battery, and the extra stylus, but I don't want a headache with Sprint later. Should I stay safe and mail back the phone, cover, data card, stylus and battery, and my account note would keep me safe on the other accessories... or what?