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Old 01-27-2009, 11:15 PM
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gissentml
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Re: Sprint replaced my Touch Pro with a new retail Touch Pro, what do I send back?

Just send back the phone. no battery no back cover no accessories. you may have messed yourself up by calling in to customer service. Technically they were supposed to send you a replacement phone, like they were for me. The thing is, they had to pay for an insurance claim and get me an entirely new phone. So now i have a new phone with double accessories. This is not scamming them in any way. Just look at the yellow envelope. it is made just for the phone.

If you ever have issues with your phone again I gaurantee, because of the availability of refurbs, you will recieve a phone with no battery or battery cover.

contact sprint and keep your accessories...you paid for them. Sprint has no way of using those accessories again. They are not marked for individual sale and they wont be sent out or sold with new phones or refurbs.
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