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Old 01-31-2009, 02:47 PM
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Re: Active Sync Issue

It wouldnt be a bad move to click on "File" "Delete Mobile Device" before you try this...
  1. Connect your phone to the PC
  2. Open ActiveSync
  3. Let it try to sync
  4. Click on "Tools" at the top
  5. Click on "Options"
  6. Uncheck everything and press "OK"
  7. Try syncing now.. DOES IT WORK? IT SHOULD
  8. Now go thru Tools>Options and put a check next to ONLY "Contacts"
  9. Click "OK"
  10. Now try to sync.. it worked for me
REPEAT PROCESS FOR EACH ITEM. I found the problem to occur primarily when the device has two sync profiles setup. Either on two computers or 2 on one computer.

Let us know if this worked for you.
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