FYI: eticket still replacing with new in box units - Page 4

sn0rky · #31 (**permalink**) 03-18-2009, 12:49 AM

Quote:

Originally Posted by saumaun

If you work for Sprint, could you help me out? I called up today and told them to cancel my replacement order. They said they couldnt and to refuse the shipment. So I am having UPS return the shipment and mark it as REFUSED by me.

Now I need to verify that I will not be charged. I do have TEP and there are a few issues with the phone including a random screen problem that pops up, hardware keyboard, etc.

So what I did was do another replacement online and I got my confirmation, etc. Will there be an issue?

I want that previous order completely removed... I just need someone to understand my situation and verify that everything is in order if I refused the delivery of the original replacement [which I was instructed to do by a rep]

If you can help me, shoot me a PM and I'll give you the account info to check. Thanks!

same happened to me, refused it and no charges were applied.

**w7excursion** · #32 (**permalink**) 03-18-2009, 03:03 AM

Quote:

Originally Posted by saumaun

So I'm getting my replacement as well, and I also got a REC[onditioned] in front of Touch Pro.

Does that mean for SURE its gonna be a refurb? Or is that just what this system says and its possible to get a NIB?

If its a refurb, I hope to HELL it has ABSOLUTELY NO SCRATCHES on it. And those of you that recently got replacements: what are your build dates?

I got a refurb today. Its manufactured date is Jan. 8,2009 and was reconditioned on Feb. 18. It has one tiny scratch on the chrome. I guess I cant complain cause I didnt have insurance and they waived the $55 fee.

**[sammich]** · #33 (**permalink**) 03-18-2009, 05:52 PM

Quote:

Originally Posted by sn0rky

same happened to me, refused it and no charges were applied.

Ah thanks so much! That's a huge weight off of my chest.

Quote:

Originally Posted by w7excursion

I got a refurb today. Its manufactured date is Jan. 8,2009 and was reconditioned on Feb. 18. It has one tiny scratch on the chrome. I guess I cant complain cause I didnt have insurance and they waived the $55 fee.

Thanks for the response. So other than that scratch, does it look, feel and smell new? [some of them smell funny]

mizzle80 · #34 (**permalink**) 03-18-2009, 07:37 PM

i got a BNIB TP cause my other one had issues reading my mem card...but I went to the store and had them order it for me

**Success100** · #35 (**permalink**) 03-19-2009, 10:58 AM

just checked eTicket, TP refurbs being shipped out first, with BNIB TP's being priority 2

**w7excursion** · #36 (**permalink**) 03-19-2009, 12:34 PM

Yes it works like new Saumaun. And it doesnt smell like anything lol.

gearjunkeez · #37 (**permalink**) 03-19-2009, 03:31 PM

I got my replacement yesterday (less than 24 hours after I placed the order online) and it is a brand new in the box TP.

**[sammich]** · #38 (**permalink**) 03-19-2009, 05:23 PM

Got my TP replacement... New in box.

Thank goodness! I had the previous one refused for delivery and everything is going smoothly so far. I'll post the build date once I get it activated =]

Thanks everyone for your help

**boredandtattooed** · #39 (**permalink**) 03-19-2009, 05:29 PM

Quote:

Originally Posted by saumaun

If you work for Sprint, could you help me out? I called up today and told them to cancel my replacement order. They said they couldnt and to refuse the shipment. So I am having UPS return the shipment and mark it as REFUSED by me.

Now I need to verify that I will not be charged. I do have TEP and there are a few issues with the phone including a random screen problem that pops up, hardware keyboard, etc.

So what I did was do another replacement online and I got my confirmation, etc. Will there be an issue?

I want that previous order completely removed... I just need someone to understand my situation and verify that everything is in order if I refused the delivery of the original replacement [which I was instructed to do by a rep]

If you can help me, shoot me a PM and I'll give you the account info to check. Thanks!

whyd u do this? your gonna cancel an order, yet you already reordered? im confused

**[sammich]** · #40 (**permalink**) 03-19-2009, 05:55 PM

Quote:

Originally Posted by boredandtattooed

whyd u do this? your gonna cancel an order, yet you already reordered? im confused

Long story, part of it being the fact that I didn't want a refurb and and also, I wouldn't have been home for delivery.

You may think thats a weird reason, but... There have been quite a few expensive packages stolen from my doorstep. I didnt want to go through the chaos of having to get charges removed from my account because Sprint didn't receive a return, etc. UPS has been asking around about missing packages in our area, so I think they're going to only deliver when someones home.