PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 01-15-2009, 02:57 PM
cornelious2's Avatar
Blabber mouth
Offline
Pocket PC: MoPho
Carrier: Sprint.... for now
Location: Chicago, IL
 
Join Date: Mar 2008
Posts: 2,785
Reputation: 4460
cornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributions
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
FYI: eticket still replacing with new in box units

just a general FYI if people were holding off to get a warranty repair (not insurance replacement) they are replacing with NIB units. My wife just called and told me sprint sent me another phone. (i had a huge issue a few months back with them sending me craptastic moguls almost daily) so if you have a genuine warranty issue file through the online self service. I got it overnight as well. (filled it out Wednesday afternoon got the call a few minutes ago.)
__________________
If I helped you feel free to buy me a beer https://www.paypal.com/cgi-bin/websc...=H82G7AW4ZWC5Q
Reply With Quote
  #2 (permalink)  
Old 01-15-2009, 03:24 PM
BigDiesel07's Avatar
Big MVP Diesel
Offline
Pocket PC: TOUCH PRO 2
Carrier: Sprint
Location: PPCG/Redford, MI
 
Join Date: Oct 2008
Posts: 6,724
Reputation: 12705
BigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to BigDiesel07 Send a message via Skype™ to BigDiesel07
Re: FYI: eticket still replacing with new in box units

Good info to know...
Reply With Quote
  #3 (permalink)  
Old 01-15-2009, 03:25 PM
chappy's Avatar
Almost a VIP
Offline
Pocket PC: I have Evolved.
Carrier: Sprint
 
Join Date: Feb 2008
Posts: 962
Reputation: 1535
chappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on repchappy is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: FYI: eticket still replacing with new in box units

Actually, recons are available now, so you would probably get an order unless you are within 30 days.
Reply With Quote
  #4 (permalink)  
Old 01-15-2009, 03:40 PM
tatarasi's Avatar
Lurker
Offline
Pocket PC: fuze
Carrier: att
 
Join Date: Jan 2009
Posts: 9
Reputation: 5
tatarasi is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: FYI: eticket still replacing with new in box units

Hi, I have an HTC Fuze, and my some of the letters on the slide-out keyboard aren't typing what they are supposed to. I called HTC and ATT and now I have to choose between repairing the phone (HTC) or replacing it with a refurbished one (ATT).

What do you think would be a better option?

thank you
Reply With Quote
  #5 (permalink)  
Old 01-15-2009, 03:46 PM
BigDiesel07's Avatar
Big MVP Diesel
Offline
Pocket PC: TOUCH PRO 2
Carrier: Sprint
Location: PPCG/Redford, MI
 
Join Date: Oct 2008
Posts: 6,724
Reputation: 12705
BigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to BigDiesel07 Send a message via Skype™ to BigDiesel07
Re: FYI: eticket still replacing with new in box units

If anything before you send it back, try a Hard Reset... Be warned that a Hard Reset will erase ALL your information, so back it up! I have found that some Hardware issues are fixed by a Hard Reset...
Reply With Quote
  #6 (permalink)  
Old 01-15-2009, 03:48 PM
diplomat2387's Avatar
Regular 'Geeker
Offline
Pocket PC: Touch Pro
Carrier: Sprint
Location: CT
 
Join Date: Dec 2007
Posts: 347
Reputation: 70
diplomat2387 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to diplomat2387
Re: FYI: eticket still replacing with new in box units

What did you actually do..?...Because I am having issues with my keyboard sometimes freezing up...I called Sprint and they told me to bring it to a store and let them hold it for a hour to see if it does it...I don't have the time to let them just hold my phone for that long...So they said its nothing they can do...I already hard reset my phone and all..Nothing..
Reply With Quote
  #7 (permalink)  
Old 01-15-2009, 03:52 PM
BigDiesel07's Avatar
Big MVP Diesel
Offline
Pocket PC: TOUCH PRO 2
Carrier: Sprint
Location: PPCG/Redford, MI
 
Join Date: Oct 2008
Posts: 6,724
Reputation: 12705
BigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to BigDiesel07 Send a message via Skype™ to BigDiesel07
Re: FYI: eticket still replacing with new in box units

I did a Hard Reset... It worked... Go to a Repair Shop, tell the situation, tell them it's a defective hardware and should be replaced under the warranty, and get a replacement...
Reply With Quote
  #8 (permalink)  
Old 01-15-2009, 04:06 PM
tatarasi's Avatar
Lurker
Offline
Pocket PC: fuze
Carrier: att
 
Join Date: Jan 2009
Posts: 9
Reputation: 5
tatarasi is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: FYI: eticket still replacing with new in box units

The hard reset didn't do any good, unfortunately.

I was wondering which one of the alternatives would be better?

The problem: when typing some of the letters (r, j, c), instead of the actual letter, it writes "sdfgh'", or "QWERT". Also, when using Fn button and try to type 8, for instance, it opens Communication Manager, e.g.

What would you choose - repair or refurbished?

thanks
Reply With Quote
  #9 (permalink)  
Old 01-15-2009, 04:10 PM
BigDiesel07's Avatar
Big MVP Diesel
Offline
Pocket PC: TOUCH PRO 2
Carrier: Sprint
Location: PPCG/Redford, MI
 
Join Date: Oct 2008
Posts: 6,724
Reputation: 12705
BigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation levelBigDiesel07 can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to BigDiesel07 Send a message via Skype™ to BigDiesel07
Re: FYI: eticket still replacing with new in box units

Hmm... You have a Sprint Touch Pro right? A CDMA Touch Pro? Or a GSM Touch Pro? Sprint does not have the GSM Touch Pro.. If you have to use the Fn to type a number, you have the GSM version... On the Sprint version, you can type the number in with out having to use the Fn key...
Reply With Quote
  #10 (permalink)  
Old 01-15-2009, 04:47 PM
cornelious2's Avatar
Blabber mouth
Offline
Pocket PC: MoPho
Carrier: Sprint.... for now
Threadstarter
Location: Chicago, IL
 
Join Date: Mar 2008
Posts: 2,785
Reputation: 4460
cornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributionscornelious2 should be added to the payroll for their contributions
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Re: FYI: eticket still replacing with new in box units

Quote:
Originally Posted by chappy View Post
Actually, recons are available now, so you would probably get an order unless you are within 30 days.
yes people have said they got recons, but I am telling you I filled out the self service warrenty repair from sprints website and got a brand new one, who knows how long the window is. you basically put in your phone number, your meid and list your issues and they ask you a question or two about the phone and they send you the replacement (which could be refurbished.) but i got overnighted a newone somehow.

All I am saying is the window was open but who knows for how long.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 06:54 AM.


Powered by vBulletin® ©2000 - 2019, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com