Phone not ringing on charger...

[a_c_s]

Hoping one of the gurus on the forum can help me out with this? For the life of me, I cannot figure out how to get my phone to ring when plugged into the charger on my desk at work...I checked sound settings and cannot figure it out for the life of me...is there a universal setting somewhere that I am missing? Thx

[blazinazn]

Originally Posted by a_c_s

Hoping one of the gurus on the forum can help me out with this? For the life of me, I cannot figure out how to get my phone to ring when plugged into the charger on my desk at work...I checked sound settings and cannot figure it out for the life of me...is there a universal setting somewhere that I am missing? Thx

Do you have it hooked up to your PC or just a wall charger?

[cornelious2]

make sure you have your phone set to something other than internet sharing when its plugged in, also if its plugged into a pc you need to open wmdc or active sync and make sure the option to let your phone function while connected is set properly. non standard chargers can sometimes register with the phone as a pc connection as well.

[a_c_s]

Where do I change the setting to something other than internet sharing when plugged in? I have it plugged into the USB hub on the keyboard on my work PC, where I let it charge during the day...I don't have activesync installed on this PC, just at home...given these additional details, could anyone offer pointed directions on how to get this thing to ring while charging on the USB cord? Thx

[blazinazn]

Originally Posted by a_c_s

Where do I change the setting to something other than internet sharing when plugged in? I have it plugged into the USB hub on the keyboard on my work PC, where I let it charge during the day...I don't have activesync installed on this PC, just at home...given these additional details, could anyone offer pointed directions on how to get this thing to ring while charging on the USB cord? Thx

To change the internet sharing, go to:

Start > Settings > Connections Tab > USB to PC

Make sure "Enable advance network functionality" is checked.

I think that may be causing the problem. Do you have your ringtones on your SD card? I believe it is still trying to connect via activesync even though you don't have it installed on your PC.

I would put your ringtones on your actual device in the \windows directory.

[a_c_s]

Thanks, although I am already set to disk drive in that settings area, not activesync...so per suggestions, I tried switching the connection to activesync and the box was already checked...test call still no sound...I moved the mp3 ringer into the windows directory from the storage card...still no sound...I switched the connection from activesync back to disk drive, with the MP3 ringer still in the windows directory, and still no sound...

so basically, the current setup is the ringer now in the windows directory, and the usb-pc connection set as it was before, to disk drive (ie not activesync)...the phone is connected to the PC through the USB hub on the keyboard and is charging the phone on my desk...

for the life of me, I can not get this thing to ring while connected to the cord...

HELP!!!

[blazinazn]

Originally Posted by a_c_s

Thanks, although I am already set to disk drive in that settings area, not activesync...so per suggestions, I tried switching the connection to activesync and the box was already checked...test call still no sound...I moved the mp3 ringer into the windows directory from the storage card...still no sound...I switched the connection from activesync back to disk drive, with the MP3 ringer still in the windows directory, and still no sound...

so basically, the current setup is the ringer now in the windows directory, and the usb-pc connection set as it was before, to disk drive (ie not activesync)...the phone is connected to the PC through the USB hub on the keyboard and is charging the phone on my desk...

for the life of me, I can not get this thing to ring while connected to the cord...

HELP!!!

From personal experience, I use to keep my ringtones/alerts on my SD card. Whenever I connected my phone to my PC under Disk mode and I received a call/text, it completely erased the ringtones/alerts I had set. It reverted back to default, but it did play something.

Try going into Start > Settings > Sounds & Notifications > Notifications Tab and see what is set for your incoming calls.

[basilray]

Originally Posted by a_c_s

Thanks, although I am already set to disk drive in that settings area, not activesync...so per suggestions, I tried switching the connection to activesync and the box was already checked...test call still no sound...I moved the mp3 ringer into the windows directory from the storage card...still no sound...I switched the connection from activesync back to disk drive, with the MP3 ringer still in the windows directory, and still no sound...

so basically, the current setup is the ringer now in the windows directory, and the usb-pc connection set as it was before, to disk drive (ie not activesync)...the phone is connected to the PC through the USB hub on the keyboard and is charging the phone on my desk...

for the life of me, I can not get this thing to ring while connected to the cord...

HELP!!!

Not to come in and be captain obvious...

But did you reset the ringer to make sure you were set to use the one in the /Windows/ folder?

[basilray]

Did you try placing it in /Device/My Documents/My Ringtones/ ? I feel like that's where I had the best results for ringers. I did notice the same thing the other day when I had my phone plugged into my PC, but then realized that was because the PC was leveraging the SD card, so the phone could not.

[a_c_s]

Thanks for the suggestion...so I moved it originally from the SD card to the windows folder with no luck...and then per suggestion above, moved it to the my ringers folder...still no sound when I do a test call from my work phone...what could possibly be causing this when the stock ringers appear to work fine with the charging cable...