Audio Manager Error

[Insatiable]

Okay so my girlfriends Pro, when you slide to the music tab to play gets the below error. Here's what I've tried.

- Soft Reset.
- Searched the forum here, and found a solution to delete the Audio Manager file under Application Data in the HTC folder. I had to turn off tf3d to do it. Then soft reset and try - didnt work.
- formated the micro card
- moved music into a folder called "music"
- copied (what i believe to be the good files) of audio manager on to my storage card, and copied/overwrote them onto her device - hoping it would work - nope.

My last resort is a hard reset and I do not wanna go thru that crap again. I listen to my music thru WMP - but she likes the music tab -

HELP!!!