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  #11 (permalink)  
Old 12-16-2008, 11:33 AM
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Re: Touch Pro Replacement
Yeah that will work Baff, always keep a copy or scan of the return kit slip to expedite credit back to your account coz they usually charge you full price til they receive return...
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  #12 (permalink)  
Old 12-16-2008, 01:42 PM
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Re: Touch Pro Replacement
They backordered me a new one, but she said the way the system works is I can't send back this one with the messed up screen using the return kit I already have, so she made me activate this one with the messed up screen to return the one with the cracked chrome, and now I live with the screen until the new one comes.
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  #13 (permalink)  
Old 12-16-2008, 01:46 PM
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Re: Touch Pro Replacement
Well hang in there man, help is on the way...
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  #14 (permalink)  
Old 12-16-2008, 01:51 PM
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Re: Touch Pro Replacement
Quote:
Originally Posted by Baffles View Post
They backordered me a new one, but she said the way the system works is I can't send back this one with the messed up screen using the return kit I already have, so she made me activate this one with the messed up screen to return the one with the cracked chrome, and now I live with the screen until the new one comes.
i'm still waiting on my replacement my I dropped my tp in the toilet.
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Old 12-16-2008, 04:28 PM
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Re: Touch Pro Replacement
Quote:
Originally Posted by furiousgtz View Post
i'm still waiting on my replacement my I dropped my tp in the toilet.
Unforgivable!!!
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  #16 (permalink)  
Old 12-17-2008, 12:27 PM
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Re: Touch Pro Replacement
Hey Baffles, my name is BJ DeHut and I am a representative for Sprint. I am sorry to hear about those “water spots” not sure what could have caused that. If this situation hasn’t been fixed please email me at BJD@sprint.com and I can forward it on to someone who might be able to help you directly.
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  #17 (permalink)  
Old 12-18-2008, 12:30 PM
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Re: Touch Pro Replacement
I thought I would add a comment to this thread. My buttons stopped working on the front of th ephone. Keyboard still works. I went into Sprint store on 12/11 to replace. Called today and they said it was backordered and could not give me a date that I would have a phone.
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  #18 (permalink)  
Old 12-19-2008, 05:58 PM
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Re: Touch Pro Replacement
Quote:
Originally Posted by BJatSprint View Post
Hey Baffles, my name is BJ DeHut and I am a representative for Sprint. I am sorry to hear about those “water spots” not sure what could have caused that. If this situation hasn’t been fixed please email me at BJD@sprint.com and I can forward it on to someone who might be able to help you directly.
Hey, thanks! I will definitely email you if the situation isn't resolved, but it seems like it is mostly good to go at this point.

Thanks again.
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  #19 (permalink)  
Old 12-24-2008, 08:18 PM
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Re: Touch Pro Replacement
I emailed Sprint the other day when they were in stock, and just got a reply that they have been out of stock for a while. I just want my new phone.
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