No data? Easy fix! Touch Pro

[syanni85]

Ok so i hate calling sprint tech support, so i called the closes thing to it, Blasphemous_prime! lol

I've searched and found nothing relating to the Pro, but i'm sure this is a repeat of all other data issues...

here is what worked with me the FIRST time around:

1. Get your MSL code using BAF MSL Grabber: http://forum.ppcgeeks.com/showthread.php?t=43560 and write it down

2. type ##3282# (##DATA#) in your phone pad

3. Hit Edit and type in your MSL

4. there are 4 lines to look for:
to edit one, tap n hold, select edit. Just to be safe, write down the old one!
- ACTIVE PROFILE - which is probably 0 but should be set to 1(i had to do this)
- USERNAME - which should be ur sprint email address xxxxx@sprintpcs.com.
- HA SHARED SECRET(Hex) - this should say "secret" and leave it that way
- AAA SHARED SECRET(Hex) - this was my password (pin) i use with sprint customer service. My old pin/password was in there, so i changed that to the what i recently changed it to a few days prior.

5. Hit OK at the top right corner, it'll ask you to update, hit yes, it'll ask to reboot and say ok.

6. After your phone reboots, go into Start>Settings>System and hit Update Profile... your profile should successfully update and you will now have DATA!!!


MUCH THANKS GOES OUT TO BLASPHEMOUS_PRIME FOR ALL HIS HELP! THANKS BRO, THIS WORKED LIKE A CHARM!

[blasphemous_prime]

Yeah man, I had similiar issues with my data to the point where I went without it for a whole weekend and then some until I stopped at a Sprint store in the mall i sometimes go to. I called tech support and told them that the issues weren't related to any kind of tower issues in my area at all. LOL. And all I did was followed their instructions the last time I told them about the issue pertaining to this, and they basically told me what to set up, so I took notes from there and voila! Problem solved. And before you edit anything on your Pros, Baffles MSL Grabber is your best friend as well. Big up to him too for saving us the time and effort to get over the top of the obstacle.

[skeegcpp]

Originally Posted by syanni85

Ok so i hate calling sprint tech support, so i called the closes thing to it, Blasphemous_prime! lol

I've searched and found nothing relating to the Pro, but i'm sure this is a repeat of all other data issues...

here is what worked with me the FIRST time around:

1. Get your MSL code using BAF MSL Grabber: http://forum.ppcgeeks.com/showthread.php?t=43560 and write it down

2. type ##3282# (##DATA#) in your phone pad

3. Hit Edit and type in your MSL

4. there are 4 lines to look for:
to edit one, tap n hold, select edit. Just to be safe, write down the old one!
- ACTIVE PROFILE - which is probably 0 but should be set to 1(i had to do this)
- USERNAME - which should be ur sprint email address xxxxx@sprintpcs.com.
- HA SHARED SECRET(Hex) - this should say "secret" and leave it that way
- AAA SHARED SECRET(Hex) - this was my password (pin) i use with sprint customer service. My old pin/password was in there, so i changed that to the what i recently changed it to a few days prior.

5. Hit OK at the top right corner, it'll ask you to update, hit yes, it'll ask to reboot and say ok.

6. After your phone reboots, go into Start>Settings>System and hit Update Profile... your profile should successfully update and you will now have DATA!!!


MUCH THANKS GOES OUT TO BLASPHEMOUS_PRIME FOR ALL HIS HELP! THANKS BRO, THIS WORKED LIKE A CHARM!

good stuff bro...good lookin out Blasph...cool

[syanni85]

Originally Posted by blasphemous_prime

Yeah man, I had similiar issues with my data to the point where I went without it for a whole weekend and then some until I stopped at a Sprint store in the mall i sometimes go to. I called tech support and told them that the issues weren't related to any kind of tower issues in my area at all. LOL. And all I did was followed their instructions the last time I told them about the issue pertaining to this, and they basically told me what to set up, so I took notes from there and voila! Problem solved. And before you edit anything on your Pros, Baffles MSL Grabber is your best friend as well. Big up to him too for saving us the time and effort to get over the top of the obstacle.

brothaman, i don't know what i woulda done if i didn't have data for 3-4 days... sheesh...

anyways, U DA MAN and have ALWAYS been a great help!

[darren.wlsn1]

Originally Posted by skeegcpp

good stuff bro...good lookin out Blasph...cool

if you have a tp, and im assuming you do since you answer all tp threads, can you change your phone info.

[HBOOT]

Thanks for all, any word on AAA SHARED SECRET(Hex) , my password isn't there but my isht is working ,lol what is that exactly?any confirmation?

[syanni85]

Originally Posted by hbenz2008

Thanks for all, any word on AAA SHARED SECRET(Hex) , my password isn't there but my isht is working ,lol what is that exactly?any confirmation?

if its blank, you must enter the pin/password that sprint customer service always asks you for

[syanni85]

Originally Posted by darren.wlsn1

if you have a tp, and im assuming you do since you answer all tp threads, can you change your phone info.

what do you mean by phone info?

u can really butcher your phone by playing with other things if you know nothing about them

[HBOOT]

Nah it isnt blank it has a six alphanumeric combo that isnt my password

[flyers2114]

Originally Posted by syanni85

what do you mean by phone info?

u can really butcher your phone by playing with other things if you know nothing about them

I think he was talking to Skeeg.....his phone info next to his Av....