Which is better? Asurion or Repair Center Walk-in?

sbux_jae · #1 (**permalink**) 12-11-2008, 11:46 PM

I'm sick of my TP crapping out on me, and I just spoke rep via chat just to find out I cannot exchange because I went over my 30 day limit(?). So, now it comes down to either calling Asurion or a visit to an Authorized Repair Center. However, the rep informed me that I *MAY* get charged $50 by going through Asurion? I just want a Touch Pro that works!! What's your take, or if you've been down this road, what did you do/what happened?

**hibby50** · #2 (**permalink**) 12-11-2008, 11:47 PM

repair walkin no doubt

lcbster · #3 (**permalink**) 12-11-2008, 11:48 PM

If you got tep and everything go in the store because more than likely they will give you a free replacement but asurion will charge you 50 bucks

sbux_jae · #4 (**permalink**) 12-11-2008, 11:49 PM

That was a quick response! How long, in your experience, did the process take?

lcbster · #5 (**permalink**) 12-11-2008, 11:51 PM

The store in my area most of the time takes forever and never have any people

AuctionHugh · #6 (**permalink**) 02-10-2011, 09:17 PM

My experience is this: Ashurion wanted $100 to replace my worn out mogul with another one. The walk in sprint repair center did it for free. It did take an hour though, and they had to order one for pick up next week.

yankees45us · #7 (**permalink**) 02-10-2011, 09:29 PM

Asurion and the repair center are completely different processes. Asurion is only needed for water damage, loss or extreme physical damage. Repair center will fix everything else including cracked screen and broken hinges. So unless you have water damage or extreme physical damage the repair center will repair it with no problem without the $100 deductible.

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