Quote:
Originally Posted by dr g
Actually it DOES make sense to complain to HTC when you have bought the phone. That's one of our rights and responsibilities as consumers/customers.
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You open your keyboard and it breaks, or your screen cracks for no reason...those are issues that are well within your right to complain about. Those things are not supposed to happen.
Now on the flip side, your video doesn't play like a dedicated video player or you can't play Doom the way the iphony or what ever does is not HTC's fault. It's the consumers fault because the consumer keeps buying these phones and telling HTC "great job! Can't wait for your next fabulous phone!"
As has already been stated, the best way to get HTC's attention is to NOT buy the phone. You already knew the performance wasn't up to your standards so why did you buy the phone?
This reminds me of what happened last night with my daughter. She wanted to go to a friends b-day party so we let her. She gets home about 8pm and starts crying because she is "over whelmed" with homework and doesn't know how she will ever get it done. Why then did she go to the party?
If you want a Porche, buy a Porche, if you want a Pinto, buy a Pinto but don't buy a Pinto and expect it to drive like a Porche.