Quote:
Originally Posted by aceracer24
You open your keyboard and it breaks, or your screen cracks for no reason...those are issues that are well within your right to complain about. Those things are not supposed to happen.
Now on the flip side, your video doesn't play like a dedicated video player or you can't play Doom the way the iphony or what ever does is not HTC's fault. It's the consumers fault because the consumer keeps buying these phones and telling HTC "great job! Can't wait for your next fabulous phone!"
As has already been stated, the best way to get HTC's attention is to NOT buy the phone. You already knew the performance wasn't up to your standards so why did you buy the phone?
This reminds me of what happened last night with my daughter. She wanted to go to a friends b-day party so we let her. She gets home about 8pm and starts crying because she is "over whelmed" with homework and doesn't know how she will ever get it done. Why then did she go to the party?
If you want a Porche, buy a Porche, if you want a Pinto, buy a Pinto but don't buy a Pinto and expect it to drive like a Porche.
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Way terrible analogy. I don't know why you continue to insinuate the extent of the graphics performance of the TP was known to everyone who bought one; those numbers weren't always available. And numbers only tell you so much, for an individual's personal use, there is always a significant amount about any device that will only be learned once it is owned.
On paper, the hardware is plenty capable to deliver what most of us are asking, but in practice the drivers are making the device perform far, far below what that hardware should be delivering. That is not a simple issue of buying a Pinto when you wanted a Porsche. We bought the Porsche.
You keep trying to talk about dedicated video players and such, but all we're asking is for it to play video like OTHER POCKET PCs. It doesn't even reach that. Performance no worse that previous devices could be forgiven. Actual regression is a lot less forgivable.
EDIT: The whole "it's not sold as a gaming/video/etc. device, it's a business device" line is garbage. WM devices are actually barely advertised at all ... that's because the userbase is already relatively knowledgeable and knows what to expect from the device based on its specifications. An enthusiast userbase, if you will. So when the device does not perform up to its specs ... that is a real issue and is worth talking about.