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  #21 (permalink)  
Old 01-14-2009, 06:34 AM
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Re: Pro not connecting to active sync

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Originally Posted by m1dwestrep View Post
can you please explain how to do the Internet Connection sharing on the phone.
Start -> Programs -> Internet Sharing

Make sure that "USB" is selected in the drop down list, then click the Connect softkey (bottom left). Once you see the status change from Disconnected to anything else, possibly even "Connected," click the left soft key once more to Disconnect.

That's all it took for my friend's Touch Pro.
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  #22 (permalink)  
Old 01-14-2009, 09:17 AM
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Re: Pro not connecting to active sync

I don't know if you've fixed this yet or not, but I had a terrible time initially getting this to work too. All of a sudden, my computer would only read the SD card in the phone, not the phone itself. Try removing the SD card and then connect the phone, this solved the problem for me. Then you can reinsert the card and just connect it to the computer and it shouldnt have problems in the future.
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  #23 (permalink)  
Old 01-14-2009, 03:49 PM
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Re: Pro not connecting to active sync

Quote:
Originally Posted by mcw View Post
Start -> Programs -> Internet Sharing

Make sure that "USB" is selected in the drop down list, then click the Connect softkey (bottom left). Once you see the status change from Disconnected to anything else, possibly even "Connected," click the left soft key once more to Disconnect.

That's all it took for my friend's Touch Pro.
Thank you for the reply and assistance. Unfortunately this still didnt work.
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  #24 (permalink)  
Old 01-14-2009, 10:33 PM
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Re: Pro not connecting to active sync

Got a new cord and its working now. thanx again for all the assistance.
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  #25 (permalink)  
Old 01-22-2009, 09:03 PM
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Re: Pro not connecting to active sync

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Originally Posted by mcw View Post
Friend's Touch Pro experienced the same issue a couple days ago. Took a look at it, tried a few things, nothing worked, and I hate having to uncheck the ActiveSync advanced functionality option on the phone.

Then, took a wild stab:
1 - Attach USB cable from phone to PC.
2 - Fire up Internet Connection sharing on phone, and click connect...
3 - Hit disconnect

This action was able to restore the ActiveSync functionality (without having to uncheck that "advanced functionality" option). As soon as I disconnected the internet connection sharing (even if the internet connection sharing doesn't fully complete the connection on the PC), ActiveSync fired up and detected the phone.
Same thing mine was doing.
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Old 01-22-2009, 09:47 PM
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Re: Pro not connecting to active sync

another possibility which happened to me is that outlook is corrupted
in outlook go to
> help
> detect repair
then let it run
usually takes a few minutes
good luck
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Old 01-22-2009, 10:44 PM
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Re: Pro not connecting to active sync

Here is another solution that may apply,

go to active sync, Menu,connection. Make sure it is checked.


This drove me wild for a lil, that phuking biatch setting came unchecked somehow.
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