Pro not connecting to active sync

[nrupalp]

I just got the pro and trying to connect to my pc. No matter which usb port i connect to, it doesnt seem to connect. It gets recognized by pc that it is connected but AS is not able to make connections.

[sandman146]

You should try this.. go to Settings, then Connections, then USB to PC, then uncheck "enable advanced network functionality". That worked for me when I had the same problem.

[JaxChris]

Did you initiate connection with ActiveSync on the phone? Also, did you already install Mobile Device Center from Microsoft?

I always connect via Bluetooth so that I can initiate as I walk in the door and don't have to have the cradle next to the computer. Sure Bluetooth is slower, but it works without errors.

[Atomic2Mod]

I have searched a bit for you and found just a few people how had that problem, but the discussions did not come up with a solution either.

Though I run a vista, I have noticed some odd behavior at times, too. For instance, it seems to dedicate a certain USB port to a single syncing device.

In your case, it might have just dedicated the USB port to the other phone or device used before. So you might want to try another port.

Another solution is to sync via bluetooth. When my ports act up, that's how I connect. Flawlessly!

What you need for that is either an internal or external Bluetooth receiver. Mine came with a mouse & keyboard. Then you set up a partnership.

It's really easy on the pohne after it's set up: Just activate your bluetooth; open your AS app and choose: Sync via Bluetooth.

I believe you can purchase these bluetooth receivers for pretty cheap. They're just a little dongle. And you can sync your phone fast from almost anywhere in the room.

[redd214]

has anyone figured out a solution besides connecting thru bluetooth? my phone was connecting fine this morning but now i have the same problem explained above. it recognizes the phoneas a disk drive but active sync does nothing. any help would be greatly appreciated!

[HBOOT]

Man we went over this many times in many threads....what OS are you running? if vista, do you have the latest mobile device center? that isht is fussy but works . You make sure your TP is connecting through active syn NOT storage, you access that setting through TP setting,connection, hit the option to make it ask you what kind of connection each time. If you dont need TP files, connect via storage, lot faster and hassle free, if you do this TP won't see your SD until you disconnect... .... you can try to reboot yout pc/laptop. It does work if you work it man and i am sur eyou will work it.

[HTCFord]

I was using ZoneAlarm for a firewall. I had to shut it down in order to sync using Activesync

[redd214]

i have searched thru many threads on here and xda. i have tried evey suggestion in every thread and it still doesnt find the phone in active sync. like i said it picks it up disk drive no problem but active sync can not find it for some reason. i have rebooted the phone and my computer many times uninstalled and reinstalled active sync and still nothing. i tried on diff computers, same results.

[HBOOT]

Red: Did you make sure under yout TP settings that active sync was selected, and not storage.....just a thought

[exterminator20]

I have found when you have this problem ...disconnect the phone.....close out activesync....and restart your desktop/laptop PC.....reconnect and you should be good to go...it is microsoft after all