MAJOR problem

[CountryDevil]

Originally Posted by Baffles

Hey, I was just coming on to post about the same problem. I'm in fringe EVDO/Sprint coverage, so my phone sits here constantly switching between 1x, EVDO, and Roaming. My phone misses most calls, VM alerts are lagged, texts are lagged bad. My mogul didn't do this. Also, randomly in the mornings I won't be able to receive texts, make calls, etc, even upon returning to coverage. I just get that error popup saying the number may be invalid or there may not be signal, even though I'm showing full EVDO. The only solution to that is to soft reset.

I'm thinking about calling retentions for an airave, but they just gave me a super deal on the Touch Pro so I don't know if I'd be calling back too soon.

Have you tried switching to Roam Only? I would give that a try first. But don't feel bad I am also looking into getting an Airave as well.. But Roam Only clears most of the issues that you describe for me.

[kidmet]

Originally Posted by CountryDevil

Have you tried switching to Roam Only? I would give that a try first. But don't feel bad I am also looking into getting an Airave as well.. But Roam Only clears most of the issues that you describe for me.

Unfortunately this did not work for me. But, I have changed the cycle time and I seem to be in and out of coverage at work and I am receiving my calls. I will see how this works at home and also will have to try all the configs I listed in the OP tonight as well. Ugh!

[Baffles]

Am I better off emailing ecare, or calling retentions?

[Baffles]

I didn't do the reg edit for roam only yet, but even still, it is a big pain to switch in and out of roam only every time I come/leave home.

[CountryDevil]

Originally Posted by Baffles

I didn't do the reg edit for roam only yet, but even still, it is a big pain to switch in and out of roam only every time I come/leave home.

True, I have to do the same thing as well... but it is a simple fix and test you can try..

[Baffles]

Roam only, in my short limited testing, seems to be helping.

[kidmet]

Originally Posted by Baffles

Roam only, in my short limited testing, seems to be helping.

Sprint only, Roam only.... No difference, still no luck. Downgraded my PRL to everyone that had EVDO and GPS, nothing. And it only happens when I am in "good" coverage areas. E-care still pushing the Airave at my expense. Also said I should go to a repair shop to see if I have updated software. I thought that was funny, considering the phone is only a week old. I still have another handset supposedly on its way (or back ordered), so maybe that will help. I am at my wits end on this problem. Was hoping someone on here had the same problem and could solve it. Horrible!

[kidmet]

I am now in Phoenix, AZ and getting the same problem I had in Denver, CO.

[vinodc]

Originally Posted by kidmet

I am now in Phoenix, AZ and getting the same problem I had in Denver, CO.

KIDMET.......THANK GOD!!!! i am having the SAME DAMN ISSUES!!!! i went nuts for days on end.....spoke to numerous ADvanced sprint technical support people, absolutely got nowhere. I couldn't believe how my mogul worked so well, but yet my TP woudl get NO calls....straight to VM...no texts nothing. I got soooo fed up, called sprint a million times, they keep wanting to send a new phone,(on backorder).....i dont know what the problem is. FINALLY, i got an airrave....that fixed the problem 50%....its hit or miss now on getting calls/texts. But everyother sprint phone in my house, has full bars etc. I think we might have gotten crappy TP"s. I feel your pain man, i went through hell, still am. let me know if you come up with anything.

[Baffles]

I just shot off an email to ecare, see if they can get me a deal on a Airave. I'm not going to push it too hard after the deal they gave me on TP though.