SERO account holders, how'd you get your TP?

[Insoc]

Originally Posted by mrecint

Well I don't know where the difference in price comes from. on EVP the reg price is $579, then I should get my $150 for being on the device for 2 years. so that takes me down to $429. Supposedly I'm supposed to get it for $299 in the end. So where or WHO takes off the other $130?

I only know what the Sprint Store lists...

$579 base.

-$180 Instant rebate for 2 year subscription.

$399 at the register, and a $100 Mail in Rebate coupon.

[yerp]

i have SERO $30 plan grandfathered......this is what i did.
1) i pressed *2 on my phone(mogul)
2) i said "Customer Service"
3) i said "Sales"
4) i told the woman that i wanted the TP with the best rebate available even though i got my mogul a year ago.
5) waited on hold
6) woman came back on the line and told me $299 had ben charged to my account and the phone will be shipped in 3-5 days
7) i asked if there were any changes to my kick-a$$ account
she replied, only a 2 year renewal of the current plan

[thrasher086]

Worked out great for me. I had a big issue in September when tech support deleted my account for a voicemail problem. I was on SERO and it took about 5 hours to get my account to the price it was. They were trying to convince me that I have to pay about 6 dollars more and thought that was ok because someone decided to do this without my consent. They told me I can get another 75 bucks on my 1 year upgrade next time I buy a phone.

I walked into best buy on saturday with my 20% coupon. They put one aside for me when I called earlier. The salesperson began everything and there was no problem at all. Didn't even say anything about my plan. The phone came to 240 after the coupon and I was good to go.

I just called sprint last night to add on the 75 extra dollars and he saw it in my notes and did that also. I basically paid 175 for it and I was not even expecting that. As long as you have a 1 year upgrade available then you can get the Touch Pro for 299 at best buy with a 2 year agreement.

[mxl180]

sero acct... got it for $200 shipped overnight and no mail in rebates

[clockcycle]

Originally Posted by mrecint

Ok I'm new to the forum...please tell me what SERO is?

SERO was a promotional plan "Sprint Employee Refferal Offer" which is no longer offered, it has been reworked into EPRP "Everything Plus Refferal Program" and it is not the same as far as pricing and offerings.

-CC

[Insoc]

Originally Posted by thrasher086

As long as you have a 1 year upgrade available then you can get the Touch Pro for 299 at best buy with a 2 year agreement.

Disagree. BB price for people who have a 1 year upgrade are supposed to be charged $459.99, and $299.99 if you are 2 year (22 month or more) upgrade eligible. I believe some stores are charging the wrong price.

Here is the fact from BB website:

Q. What is a contract extension?
A. Contract extensions (also known as "upgrades") are the best way to get a great deal on a new phone without switching carriers. Sprint will subsidize your new phone purchase if you extend your contract, depending on your eligibility and the length of time that you extend your contract.

Q. Am I eligible for a contract extension?
A. Not all existing Sprint PCS customers qualify for contract extensions. Sprint sets threshold rules as to who is eligible for a contract extension.
In order to be eligible for our exclusive Sprint PCS contract extension offers:
- You must have maintained continuous service on the existing Sprint PCS phones being upgraded today for the last 22 months
- You must subscribe to a $34.99 or higher Sprint PCS service plan
- Your account must be in good financial standing and without late fees
- You agree to extend your existing contract with Sprint PCS for an additional 24 months


http://wireless.bestbuy.com/addition...viewmode=1#top

[Chicago Mafia]

Originally Posted by yerp

i have SERO $30 plan grandfathered......this is what i did.
1) i pressed *2 on my phone(mogul)
2) i said "Customer Service"
3) i said "Sales"
4) i told the woman that i wanted the TP with the best rebate available even though i got my mogul a year ago.
5) waited on hold
6) woman came back on the line and told me $299 had ben charged to my account and the phone will be shipped in 3-5 days
7) i asked if there were any changes to my kick-a$$ account
she replied, only a 2 year renewal of the current plan

Whoa. Hold on one minute. I also have the $30 SERO plan with a Touch. I don't qualify for a $75 upgrade rebate til Dec. 1. I want a Touch Pro but I'd prefer not to wait and I am broke at the moment.

It's possible to ask them to just charge the price of the phone (and any associated fees) to my account so I can get get it without any money? Do they do this often or was this case a rare exception?

[cturnbull802]

i have only had my sero plan for 7 months.. i think the chances of me getting this phone for full rebate price are slim to none. i hate my q9c and dont have insurance on it.. any tips?

i have been a sprint/nextel customer with a diff number since 1999

Originally Posted by Chicago Mafia

Whoa. Hold on one minute. I also have the $30 SERO plan with a Touch. I don't qualify for a $75 upgrade rebate til Dec. 1. I want a Touch Pro but I'd prefer not to wait and I am broke at the moment.

It's possible to ask them to just charge the price of the phone (and any associated fees) to my account so I can get get it without any money? Do they do this often or was this case a rare exception?

yes, however it would most likely have to be paid off that month or the month after or they will shut down your services for non payment. seems like they are cracking down on that, i used to pay my nextel bill quarterly without making arraignments to do so. and never once got hassled.

[Twinsen]

How are you guys getting them for $256 at Best Buy? The list on their site is $749. Do they take off for the 2-year contract or something in-store?

[Twinsen]

And what's this 20% Discount at Best Buy?