Has anyone been able to order through ecare?

[lipidfats]

Originally Posted by DREXLERMAC

All I can say if I got mine yesterday from e care and it is a piece of junk.
Compared to my old touch , this thing is timmy, small screen , heavy , bulky , keyboard moves easily and is difficult to use. Doesn't feel anywhere as good in your hand as the touch .

It is going back immediately .
The touch is such a nice phone , until you try something newer , you don't realize how good it is

M Drexler MD

LOL i think that's the first person i've heard say that the original touch is so much better than the touch pro... i've heard debates between the diamond and pro, but the original touch? LOL
Guess some people just prefer 240x320 resolution, less ram, and a weaker processor over 480x640 resolution, more ram, and a work horse for a processor.

[themuffinman]

Originally Posted by lipidfats

congrats! I'm on day 3 and still no problems... most importantly, no freezes - which plagued my mogul.
Out of curiosity, what's your build date?

10/25/08 what about you?

[tanksmogul]

Originally Posted by groovadelickun

A friend of mine did this and today he got his Pro, but they charged his account $600 and are telling him they won't credit his account for the Mogul unless he has a receipt, and they will credit the amount he paid. This is after they had already told him through ecare they would swap the phone, no mention of a receipt.
I had given him the Mogul, so he does not have a receipt.

Anyone having a similar issue?

Similar. I am buying the TP and am sending the Mogul back. I'm supposed to send the TP's receipt in the return kit with the Mogul. I wonder if that what your friend's talking about? If I pay $579 for the TP, they'll give me $549 for the Mogul. If $299, I'll get $269. They've committed to giving me credit for all but $30 since that's the cost difference between the two devices.

[lipidfats]

Originally Posted by themuffinman

10/25/08 what about you?

Mine's 10/18, seems like the ones with problems are from the lower teens batch
i've gotta say, i have no complaints about the battery so far... it was one of my main concerns prior to receiving the pro because people were whining, but it's been 14 hours since my last charge and i'm at 70% and the battery hasn't even been broken in yet.

[twe90kid]

has anyone recently got ecare to do a phone swap from mogul to touch pro? when did you email and what did you say?could you post the email you sent and the email you got back? thanks

[cforster]

I just send an e-mail to ecare. I have been going back and forth with the local sprint service store about replacing my mogul. They are not very friendly at all. They first told me there is nothing they could do about the "white spots" that I have. I ask how they could sit there and tell me that was normal for their top of the line phone (at the time). Finally they agreed to send me a referb under warranty. Went in today to pick it up and it the the exact same issue. They finally agreed to send me a new Mogul but I would have to pay one dollar (no idea why?) and shipping, plus an "upgrade fee". This did not make me happy. I told them I was not upgrading and it wasn't fair to charge me an "upgrade fee" plus shipping for a warranty issue. Finally they said to reject the package and wait for the mogul to get back to the warehouse and they would look at trying to upgrade me to a Touch Pro. I don't have much faith in the local store so I just e-mail ecare about it. I told them the scenario and told them I would pay the "upgrade fee" and shipping if they upgraded me to the PRO. I would also pay any difference in price. (I don't think there is any?) but I was careful to be very nice in wording and not pushy, just to kindly ask to be fair on both ends. I hope its enough for them to upgrade me. I'll post the result.

[themuffinman]

Originally Posted by lipidfats

Mine's 10/18, seems like the ones with problems are from the lower teens batch
i've gotta say, i have no complaints about the battery so far... it was one of my main concerns prior to receiving the pro because people were whining, but it's been 14 hours since my last charge and i'm at 70% and the battery hasn't even been broken in yet.

I must say that this phone is trully amazing and I really can't wait for all the super custom roms. I am not having any problems with anything at all, this is by far the best and fastest phone I have owned to date.

[osva]

I havent been able to connect to evdo since I activated my phone.

[lipidfats]

Originally Posted by osva

I havent been able to connect to evdo since I activated my phone.

when they activate, the phone and texts work instantly, but there's up to a five hour delay for data services... if it doesn't kick in by then try going to update profile in settings... if that doesn't work, you could use the data workaround that's posted here: http://forum.ppcgeeks.com/showpost.p...5&postcount=42
and finally, if that doesn't work, tech support will eventually fix it for you as long as you try all their instructions.

edit: heh or are you just saying you can connect data, but getting bad evdo coverage? if so, nevermind! haha. just figured u meant data in general cause that's what uses evdo.

[themuffinman]

Originally Posted by osva

I havent been able to connect to evdo since I activated my phone.

Well personally I didn't have any problems with data. I know some people had problems when they turned on the phone before actually activating it first so I don't know. But as soon as I got the phone I immediately activated it then turned it on and everything worked like clock work. I did do a hard reset before using it as well.