Gmail IMAP Problem...Can't Send Emails

jhale83 · #1 (**permalink**) 10-29-2008, 12:04 PM

I recently had this problem with my Touch and it just popped up on my Touch Pro this morning. I thought I saw a thread on it but I can't seem to find it now. This is what I get when I try to send an email from my Gmail IMAP account:

The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again.

Anyone know how to fix this (aside from setting up my email account again)?

**TurboFool** · #2 (**permalink**) 10-29-2008, 12:11 PM

So it was actively working with your current settings, but suddenly stopped? That's odd... Sounds like a network issue. Maybe something with Gmail?

jhale83 · #3 (**permalink**) 10-29-2008, 12:17 PM

Quote:

Originally Posted by TurboFool

So it was actively working with your current settings, but suddenly stopped? That's odd... Sounds like a network issue. Maybe something with Gmail?

Yes...was working but stopped. According to the link below the only way to fix it is delete account and re-setup...which sucks!

http://www.tracyandmatt.co.uk/blogs/...-1-smtp-issues

badutahboy · #4 (**permalink**) 10-29-2008, 12:27 PM

I had the same problem a few weeks ago... had to delete and reinstall.

At thesame time, I started getting an error with services.exe every time I reset my phone..

not sure if they're related, but a hard reset cured the problem...

jhale83 · #5 (**permalink**) 10-29-2008, 12:30 PM

Well I just went for the delete the account and set it up again. I'm not going to do a hard reset so I can send emails. I would send them from a different account before I hard reset

badutahboy · #6 (**permalink**) 10-29-2008, 01:55 PM

Quote:

Originally Posted by jhale83

Well I just went for the delete the account and set it up again. I'm not going to do a hard reset so I can send emails. I would send them from a different account before I hard reset

LOL.. I totally agree. the only reason I hard reset was because I had to take my phone into the service center anyway..

sherv · #7 (**permalink**) 10-29-2008, 04:00 PM

No need for a hard reset, it's some certificate issue or something on Google's side which causes it to stop working. Pretty annoying, but if you use a third party program like SEVEN you can circumvent this issue (but it will still pop up every now and then)

gmdphd · #8 (**permalink**) 11-04-2008, 03:48 AM

I had the same problem. Google search for the problem yielded me this result:

http://www.tracyandmatt.co.uk/blogs/...obile-smtp-fix

Basically, a registry hack (from XDA-Developers) to circumvent the problem. The link also contains .CAB files to do the registry hack if you are unclear about it.

Here's a direct link to the .CAB file:
http://www.tracyandmatt.co.uk/TnMfix_PPC.CAB

I tried it on my HTC Touch PRO, and now I can send e-mails from my gmail account. (May need soft reset after applying registry fix before it works.)

Update: Well... the Gmail problem happened again despite the registry hack. I might have to try MaryGladys' trick.

sherv · #9 (**permalink**) 11-04-2008, 12:40 PM

Quote:

Originally Posted by gmdphd

I had the same problem. Google search for the problem yielded me this result:

http://www.tracyandmatt.co.uk/blogs/...obile-smtp-fix

Basically, a registry hack (from XDA-Developers) to circumvent the problem. The link also contains .CAB files to do the registry hack if you are unclear about it.

Here's a direct link to the .CAB file:
http://www.tracyandmatt.co.uk/TnMfix_PPC.CAB

I tried it on my HTC Touch PRO, and now I can send e-mails from my gmail account. (May need soft reset after applying registry fix before it works.)

Sweet! If this works then I'll be super happy!

MaryGladys · #10 (**permalink**) 11-04-2008, 01:08 PM

I had this same problem and I removed my GMail account and then soft reset. Then, go to gmail.com on your Touch Pro through PIE or Opera, and if you auto-login, sign out and resign in. Purposely mistype your password to the point you get one of those visual confirmation codes you have to type in. Type in the code and your password. Soft reset again and reset up your email. It is a known bug with Google. I can't find the article but in a Google newsgroup, it was posted. Worked for me.

This has also happened to me via Outlook on my laptop as well.