Re: Touch Pro Keyboard problem?
 

Well I just saw your thread saying you took your phone back and now have no problems. This stresses me, since I didn't think this would solve your problem. I'm stressed because though it seems this did work...I don't want to go thru all that work and wasted time...! Oh well...

Re: Touch Pro Keyboard problem?
 

ive been having the same situation.. and on top of that just today!, they keyboard is not working at all - it lights up but it doesn't respond ; i will do a factory restore and see how that goes.

thanks!

Re: Touch Pro Keyboard problem?
 

well i just got back from the Sprint Store, and they have replaced the keyboard pad - took 10 mins!

Re: Touch Pro Keyboard problem?
 

the issue isnt a software issue....hard resets wont do anything

its a hardware issue, a metal ribbon under neath the battery comes loose...
its a known hardware issue and htc is fixing it for new touch pros...

Re: Touch Pro Keyboard problem?
 

Amazingly I found this link:
http://www.htcforums.com/touch-pro-f...-t1497-10.html

It states that if you push kinda hard on the space bar it will sometimes set the ribbon. I thought that it was a stupid idea, But IT WORKED !!! for me. YAY. Here's to hoping for a recall.
See Ya, Dogdaynoon

Re: Touch Pro Keyboard problem?
 

lol the space bar trick really does work! Thanks a ton, I was really starting to freak out when the only answer i could find was to return the phone.

Re: Touch Pro Keyboard problem?
 

that's awesome.
This just worked for me too!

Re: Touch Pro Keyboard problem?
 

Mine just started doing it today. It is a known problem with thre touch pro 1

thats why touch pro 2 is coming out also to fix all the issues the pro had, even like the speaker volume when on speaker phone etc etc...

So im sending mine back in also tomorrow, or taking it to the shop, probably send it in so i can get a new version onyways. (like phones release /creation date) . I tried everything i know, plus im good with all this stuff and still nothing but...

Plus luclily im getting the palm pre also, plus the touch pro 2 AS SOON as it comes ut. All for free also ;) hehehe .

Good luck with this issue everybody else, my main advise to any one with this problem, dont waste your time and try and fix it, just go turen it in for another. Wether you just bought it, warrinty, insurance. Anyway as its a mainfactiurbull**** defect and they know about it and will replace it. If they try and give you crap lie and say they dont know about it (the tech or support or even sales) agent. Call there bluff.

Fisrt damn google seach of HTC touch pro keyboard brings up tonssss of replies so... Yeah and they never heard of it. Yeah right.

Re: Touch Pro Keyboard problem?
 

Either take it back or have them send you another one, I would say that is a hardware problem not software. My first (brand new in box) touch pro decided that it was going to be in landscape...no changes. The sprint techs couldn't fix it and had to order a new one.

Re: Touch Pro Keyboard problem?
 

It worked for me!!!!!!!!!great find!!!!!!!!