Hard Reset??

[drexappeal]

Originally Posted by mgioia2

The phone must be OFF, not just pressing the power and turning the screen off, but hold down the power button and turn it physically OFF when it says do you want to power off the phone.

Then do the volume down+enter+power button.

I understood the instructions. Had the phone OFF! Please don't talk to me like I'm illiterate and can't read instructions.

Everytime I did the volume down plus enter plus power button (WHILE THE PHONE WAS PHYSICALLY OFF) it went toa screen that had red white and green lines covering the screen with info about the phone RAPH800 etc, etc...

Anyhow, I just hard reset through the phone by clearing the storage.