PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro
Register Community Search

Notices


 
 
LinkBack Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1 (permalink)  
Old 10-21-2008, 02:07 AM
1999TL's Avatar
Android Convert
Offline
Pocket PC: Epic 4g
Carrier: Sprint
Location: Lubbock, TX
 
Join Date: Mar 2007
Posts: 2,386
Reputation: 1675
1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep1999TL is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to 1999TL
I activated my phone the 1st of the month. Options?

Ha. Isnt that hilarious?

Dear Mr. XXX,

Thank you contacting Sprint. I understand that you are not satisfied
with your current HTC mogul handset.

After reading your email, I can certainly understand how frustrated you
must be with the phone at this point of time.

You have activated the replaced handset as on October 01,2008 therefore
your current handset is within the Sprint 30-Day Risk-Free Guarantee
that allows you to replace your handset with any other new handset of
same model or different model.

I appreciate that you are interested in HTC Touch Pro however currently
it is not available. It will launch on October 19,2008 (expected date).
Currently I will not be able to inform you the retail cost of HTC Touch
Pro if the cost of the new handset will be more than the current one,
the account will be charged for the difference of the costs of the two
handsets.

I will order the new handset and a return kit for you. Once you receive
the return kit, simply send the current handset in the return kit to the
address mention on the kit.

At the time of order of the new handset, the total charge of the new
handset will be billed to the account. Be assured this charge will be
automatically credited back as soon the returned handset is received
back. I have also put a detailed note on the account about the credit to
be applied immediately. In case, the new handset has a cost higher than
the current one, the extra amount will not be credited. It will remain
on the account.
Please reply back to us after the launch of HTC Touch Pro I will place
an order of HTC Touch Pro and return kit for you.

If there is anything else, I can do to make things easier for you,
please feel free to let me know.

Sincerely,
XXXX
Customer Service Specialist
Sprint

What should I do? should I just get a different phone and exchange it after the fact? I'm thinking I should get the Treo 800W and then exchange it. Or, should I just ask for an extension??? I was in the process of asking for an extension, but I thought I'd ask people here first. Maybe somebody has some experience.
Reply With Quote
 

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 10:29 AM.


Powered by vBulletin® ©2000 - 2025, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com