Help Pleaseeee

[wiskydiver1]

Originally Posted by ByTheWay440

damn... thats shitty, umm do you know any off hand?

No, and I just did a quick search. Literally all i could find was suggestions to use bootcamp on the mac (to run windows of course) and flash from there.

[ByTheWay440]

damn man, well i have a pc too, i just need my buddy to fix, hes a whiz with that shit, ill figure that out and get back to you that cool?

[wiskydiver1]

Originally Posted by ByTheWay440

damn man, well i have a pc too, i just need my buddy to fix, hes a whiz with that shit, ill figure that out and get back to you that cool?

Hey, no problem. I'm always here (or at least it feels like it), and if I'm not, there are others here with far far more knowledge than me, and a few even have patience.

[ByTheWay440]

sounds good, ill figure this out and get back at ya!

[ByTheWay440]

k did a hard reset, phone launched back up and still nothing, username and passwored blank, error code 1012 what is the deal?

[sprintgirl]

i would make sure sprint is providing you with the right un n pass. they mite not understand what u r asking them for. half our tech support has never even seen our devices in real life...they just read to u from a computer screen. hate to admit but we hav the worst cust service due to outsourcing. i kno on uscc the un n pass was #######@uscc.net and the pass was #######. dont kno if that helps but when u call make them transfer u until u get somebody competent.

[ByTheWay440]

cant call sprint, they make me go back to 6.1 or 5.1 and im not gonna do that. i dont really understand what you said?

[sprintgirl]

first of all there should b no reason for them to even ask wat os u r using. if they ask tell them stock. but wat i am sayng is some of the ppl on the other end of the phone r complete boneheads and rarely even understand the question u r asking. i spent 2 hrs on the ph w uscc one time trying to get them to understand that i was asking for the internet/data name and password. instead of listening they kept trying to guess wat i was asking them. so in my opinion it is entirely possible they may just not understand the question. usually it is ur msid@sprint.com or something of the sort. i would try again and just make sure they understand the question.

[ByTheWay440]

ive been on the phone 7+ hours total over 2 days with sprint and had to stop and let my house phone charge, they said my username is sgrafft04@sprintpcs.com and password sprint, that does not work, then the dudes on here say leave em both blank, that doesnt work, and you say msid@sprintpcs.com or somethin like that, and im not gonna just try somethin and it not work and be stuck on my phone again i wanna know what works, and im sorry i might be comin off like a **** but this stuff is really irritating me and im not directing any of this towards you and im not tryin to come off like that

[sprintgirl]

ok...tmorrow at work i will try n fig that out for u. pm me ur info (ph number and name on the acct, mite need pincode too) and i will call it in. like i said they wont even ask about the os so no worries there. if u dont want to send me that info i will just ask them wat mine is and sub ur info where my info is in the equation later.