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[boredandtattooed]

Originally Posted by Mswezey

Anyway I could get a free replacement? even if its another TP?

constantly hard resets itself once a month
keyboard and facekeys went out a month ago
freezes
and is really slow booting up

And what would be the best way about calling sprint up?

Thanks

its alot harder to get it over the phone now-a-days... going into a store and being able to show the issues if need be is the golden ticket...

this isnt as hard now as it was when i first made the thread btw... almost all CRS's(Certified Re-Seller) will upgrade you out and into something other than a TP1-for free... sprint stores seem to be kinda no hassle now too...

[Mswezey]

Originally Posted by boredandtattooed

its alot harder to get it over the phone now-a-days... going into a store and being able to show the issues if need be is the golden ticket...

this isnt as hard now as it was when i first made the thread btw... almost all CRS's(Certified Re-Seller) will upgrade you out and into something other than a TP1-for free... sprint stores seem to be kinda no hassle now too...

Thanks man!

Let me just flash it back to stock and I'll hit up the local RS tomorrow

[hartwig]

long time flasher, first time posting... any clues as to the areas the bugs are present. flashed about a week ago, and thing is running like a top. Maybe I shouldnt complain, but fed up with the phone still. text messaging, web browsing, email, etc, any ideas where to look at least, its been a few days with many resets. Thanks to all!

[kcornman]

I took my TP into the Sprint Store last week because the screen totally died. They told me it was DOA and they were replacing the phone. So I go in the next day for the replacement, which was another refurbed TP; this is my third refurb from the store, the last one was in January.

I'll be taking this new one back in Saturday as it has both soft(3 times) and hard(twice) reset itself at random times, the ringer only works half of the time & goes straight to voicemail the other half, the radio seems really week because calls are choppy and cut off a lot, my battery now lasts barely 1/2 of what it did a week ago.

I already have tried the Hard Reset route yesterday with no improvement. It figures, this is the first one I got with a really good camera.

I wonder if I should call customer service first just to get a repair slip started?

[yjjadara]

Here is my story.

I have a third refurb-TP on my hand. TP's screen LCD has started to show florescent patterns and my TP dropped calls a lot. Also, it sometimes freezing. Oh, the problem starts just as before.. T.T

I called *2 and the customer service said that I have to go to the repair center. So I went the repair store, they looked my TP and did hard-reset and tested everything. After hard-reset, they said that my TP had no problem at all. How can I believe them? =_ ;;

As you know, guys,, I know.. For a moment it is normal and well functionally working after Hard-Reset,, just for a moment.. But after using a while, you will meet again the bugs.. I knew. and I explained that to the tech person. But they didn't do anything with my TP. T.T.

Oh, well, I didn't expect at all in the repair store. I went back home and I call *2 again. I explained my situation again and again. "This is my third TP and went to the repair store, too. And I don't want to deal with TP anymore, do you have any other phone as a replacement?" The representer said, "Yes, we have, TP2. (WOW~!). Let me order TP2 as a replacement for your defective TP."

Hurray~! It is already shipped yesterday. And now, it's out of delivery.

p.s. I have SPRINT + TEP. I tried to get TP2 when my second refurb-TP was malfunctioned (it was about last October). But I only got the third-TP and used it for a while, now it have shown problem again after 8 months later.

So, you try both a repair center and *2.