HURRY!!!!! PLEASE HELP!!! Im on the phone with sprint!!!

#1 (**permalink**) 11-27-2009, 10:51 PM

HURRY please help me.
Im on the phone with Sprint trying to have them remove the $100 deducatable, and he said that he cant find the payment.
and he is holding while I call asurion and ask them.

any ideas?!?!?

please hurry.

mikejones13 · #2 (**permalink**) 11-27-2009, 10:58 PM

OK, slow down... What happened?

**elephant007** · #3 (**permalink**) 11-27-2009, 10:58 PM

pay the $100.00 like everyone else does

**apristel** · #4 (**permalink**) 11-27-2009, 11:01 PM

Really we need more info than "he cant find the payment."

Payment for what?
What are you trying to do?

#5 (**permalink**) 11-27-2009, 11:02 PM

Quote:

Originally Posted by mikejones13

OK, slow down... What happened?

Im looking to get around from paying the $100.
and they guy Im speaking to from sprint, told me to call sprint and ask asurion if they have recieved my payment. I have not called them im just waiting to get a responce from someone.

but I have told the guy from sprint, that they have recieved my payment, and he said "OK GREAT" and "SO IT WAS A BILLING ERROR. WOULD ASURION BE CONTACTING US" and I told him "I didnt ask, I am off the phone with them." and currently he said hes looking to see if they left any notes.

**apristel** · #6 (**permalink**) 11-27-2009, 11:03 PM

oh I'm not gonna help you scam.

Sorry.

**p-slim** · #7 (**permalink**) 11-27-2009, 11:04 PM

Quote:

Originally Posted by KrisK91

Im looking to get around from paying the $100.
and they guy Im speaking to from sprint, told me to call sprint and ask asurion if they have recieved my payment. I have not called them im just waiting to get a responce from someone.

but I have told the guy from sprint, that they have recieved my payment, and he said "OK GREAT" and "SO IT WAS A BILLING ERROR. WOULD ASURION BE CONTACTING US" and I told him "I didnt ask, I am off the phone with them." and currently he said hes looking to see if they left any notes.

assurion either has to bill it to the account or take your credit card. you should've discussed this with them before ending the call with them.

**p-slim** · #8 (**permalink**) 11-27-2009, 11:04 PM

Quote:

Originally Posted by apristel

oh I'm not gonna help you scam.

Sorry.

he's not actually trying to scam. if sprint says they will credit the $100 then that is not a scam.

mikejones13 · #9 (**permalink**) 11-27-2009, 11:07 PM

Quote:

Originally Posted by KrisK91

Im looking to get around from paying the $100.
and they guy Im speaking to from sprint, told me to call sprint and ask asurion if they have recieved my payment. I have not called them im just waiting to get a responce from someone.

but I have told the guy from sprint, that they have recieved my payment, and he said "OK GREAT" and "SO IT WAS A BILLING ERROR. WOULD ASURION BE CONTACTING US" and I told him "I didnt ask, I am off the phone with them." and currently he said hes looking to see if they left any notes.

Well it seems like you are trying to scam. Just pay it and man up! If its a credit they had to notetate it somewhere on your account. Again what happened?

**apristel** · #10 (**permalink**) 11-27-2009, 11:07 PM

Oh I guess the "Im looking to get around from paying the $100." threw me off.

my bad.