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Old 11-18-2009, 04:42 PM
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Killed it what to I tell sprint?

Well did SIM unlock and radio update and now no power at all, nada, nothing, no keys to boot, no down and power, no hard reset. she is dead, what do I tell Sprint when I call? just call and tell them she is dead?
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Old 11-18-2009, 04:46 PM
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Re: Killed it what to I tell sprint?

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Originally Posted by DavidMMorley View Post
Well did SIM unlock and radio update and now no power at all, nada, nothing, no keys to boot, no down and power, no hard reset. she is dead, what do I tell Sprint when I call? just call and tell them she is dead?
1. Do you have insurance?
2. Was the phone unlocked before the SIM?
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Old 11-18-2009, 04:47 PM
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Re: Killed it what to I tell sprint?

yes and yes
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Old 11-18-2009, 04:57 PM
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Re: Killed it what to I tell sprint?

just tell em like you said, she is dead. They will not be able to get it booted up either and will just replace it for you. Dont even worry about it.
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Old 11-18-2009, 05:01 PM
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Re: Killed it what to I tell sprint?

Do you even get a light putting it on charge for a few seconds...? My mogul did this, but I put it on charge for a bit and it worked after awhile. Threw it into bootloader, and flashed. If it's completely dead, I don't think I would worry too much about the flash, because how would they check it? Sorry I wasn't much help. Hope you get it resolved.
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Old 11-18-2009, 05:02 PM
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Re: Killed it what to I tell sprint?

Quote:
Originally Posted by DavidMMorley View Post
Well did SIM unlock and radio update and now no power at all, nada, nothing, no keys to boot, no down and power, no hard reset. she is dead, what do I tell Sprint when I call? just call and tell them she is dead?
Same thing happened to me with my TP... It just died. I took it into the store where they do repairs and they just handed me a new one.
It's dead. There's no reason to elaborate. Just tell them you were using it one minute and the next minute it was dead.
p.
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Old 11-18-2009, 05:03 PM
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Re: Killed it what to I tell sprint?

gut tells me to call and have them ship one over the store?

no light on charge, no lights at all....
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Old 11-18-2009, 05:11 PM
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Re: Killed it what to I tell sprint?

tried to call and they sent me to a store, off i go...
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Old 11-18-2009, 05:15 PM
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Re: Killed it what to I tell sprint?

Play stupid. You don't know what happened.
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Old 11-18-2009, 05:25 PM
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Re: Killed it what to I tell sprint?

Hope it doesn't turn on at the store. That's usually my luck lol.
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