Telus - HTC Touch Pro 2 - Data Connection Error

[jusetan]

either way, all I'm saying is:
1. I unlocked my brand new TP2 and flashed to mighty ROM and then activated my phone. DATA did not work.
2. I re-flashed mighty ROM and my weather data started working.
3. I flashed juicy ROM and all my data started working.

I did also try all the little other fixes people mentioned, but they did nothing for me.

I don't know why it started working, or if the flashing was what helped to resolve it.. but that's what happened!

[Mr. X]

Originally Posted by jusetan

either way, all I'm saying is:
1. I unlocked my brand new TP2 and flashed to mighty ROM and then activated my phone. DATA did not work.
2. I re-flashed mighty ROM and my weather data started working.
3. I flashed juicy ROM and all my data started working.

I did also try all the little other fixes people mentioned, but they did nothing for me.

I don't know why it started working, or if the flashing was what helped to resolve it.. but that's what happened!

it started working cause they fixed ur network profile and when you flashed your radio disconnected from then network long enough for them to cycle your profile on the backed.

[Outrun]

Originally Posted by samsoumeh

Good morning all,

I have bought the HTC Pro 2 on Sunday from Telus... and since then I could not get a data connection. Telsu opened a ticket with their techies...no resolution yet. I was using an HTC Touch Diamond with no issues

Caption of error:

Data Call Failure
Error Code:8
Service not activated on the network


Anyone else is experiencing this?

S.

Calls to Data Network Assistance (DNA) at Telus are pretty useless. The first level guys seem to follow a script, then log a ticket. The second level guys have some training on the phone. I had a Touch Pro 2 for about two months with no issues, then one issue developed so I needed a swap unit. The swap unit has the data call failure, and trying to switch back to my original unit was fruitless, as it now suffers from the data call failure because of activation. No one at Telus knew this was a known issue until I called back and told them about this site. Obviously, there are Telus people who know about this site, but nowhere in their system did they have the error listed as a known issue. I am disappointed that they make everyone wait a minimum of three days of a ticket being issued, even though you have been going through this since Nov 12. Telus is sinking as low as Rogers on this one.

[frogstar42]

I bought my Telus phone and had no data too. I had the phoen replaced and no data. I flashed roms and no data. Finally, Telus told me this was a known issue and there was no solution right now. I should take the phone back and give up, as they said they may not have a fix for 3 months. Crazy. So I went back to my Diamond and use the Pro2 as a teeny laptop with Wifi and no phone... ONE DAY maybe it'll work. Not today.

[psimmon]

lol.. you all seem to miss reading Mr.X suggestion. Thank's X! I'm calling them right now for mine.