Can't send e-mail

lightman02 · #1 (**permalink**) 10-16-2009, 05:11 PM

I just upgraded from the Touch Diamond using Energy ROM on it. When I would send mail using my ISP's server's and putting my authentication in for sending it would work just fine. However I now have the Touch Pro 2 and it will not work, keeps saying to check user name and password when trying to send. So what I'm wondering if there is some kind of registery setting or hack that allowed this to work on my Touch Diamond running the Energy Rom?? Anyone else had an issue like this??

wesscoggin · #2 (**permalink**) 10-16-2009, 05:24 PM

sounds like a typo somewhere in your account setup, go to your inbox, tools, options and click on the email addy you want to check. go through all of the setup keeping a sharp eye out for typos.

lightman02 · #3 (**permalink**) 10-16-2009, 05:52 PM

Quote:

Originally Posted by wesscoggin

sounds like a typo somewhere in your account setup, go to your inbox, tools, options and click on the email addy you want to check. go through all of the setup keeping a sharp eye out for typos.

It's not a typo.

wesscoggin · #4 (**permalink**) 10-16-2009, 05:55 PM

ok. did you set your email account up on the TP fresh by entering all the info yourself or did you use a backup software to copy it from your diamond?

Aniken · #5 (**permalink**) 10-16-2009, 06:01 PM

Quote:

Originally Posted by lightman02

I just upgraded from the Touch Diamond using Energy ROM on it. When I would send mail using my ISP's server's and putting my authentication in for sending it would work just fine. However I now have the Touch Pro 2 and it will not work, keeps saying to check user name and password when trying to send. So what I'm wondering if there is some kind of registery setting or hack that allowed this to work on my Touch Diamond running the Energy Rom?? Anyone else had an issue like this??

Please take a look and verify that you have selected for outgoing messages to be authenticated. Had your exact problem myself and checking this box in my account settings corrected it.

lightman02 · #6 (**permalink**) 10-16-2009, 06:01 PM

Quote:

Originally Posted by wesscoggin

ok. did you set your email account up on the TP fresh by entering all the info yourself or did you use a backup software to copy it from your diamond?

All fresh setups. All my POP3 accounts though this ISP have the same issue, however like I said the same 3 accounts were working send and receive with the Touch Diamond.

lightman02 · #7 (**permalink**) 10-17-2009, 06:34 PM

bumpp

shadyj7 · #8 (**permalink**) 10-19-2009, 07:37 PM

hey lightman02,
Did you find an answer I have the same problem on both my tp2 with verizon stock roms.thanks for any help

dgourd · #9 (**permalink**) 10-19-2009, 07:46 PM

Whats the ISP since you say all your accounts are affected?