Advice needed/ Verizon discontinuing the TP2??? - Page 3

lallen3 · #21 (**permalink**) 10-15-2009, 09:26 AM

VZW isn't going to discontinue the TP2. The rep prolly got confused and thought of the TP1. Phone is a best-seller for all carriers.

david.robinson78 · #22 (**permalink**) 10-15-2009, 09:30 AM

Wirelessly posted (Opera/9.5(Microsoft Windows; PPC; Opera Mobi/16643; U; en) HTC_Touch_Pro2_T7379)

i agree with reps not knowing what they r talking about! as i am a rep i do keep in the know whats going on with devices. dont know if they r holding stock to upgrade to 6.5 or they just didnt expect to sell this many. I have a list of customers that r waiting to purchase the phones and i have to check stock everyday

we havent even had the touch pro 2 in stock at the store i just have to order from the warehouse. but funny thing we have the imagio invstore
only time will tell what they r going to do we never had the diamond in store
im thinking they really want us to push the blackberrys or the new google phone coming in a few weeks. anytime customers want to see the phone they have to look at mine. i think i should expense this phone lol

**rainfreak** · #23 (**permalink**) 10-15-2009, 09:46 AM

Anyone who thinks VZW is going to stop selling the TP2 needs to use your head and it will be a very simple and logical answer that you get. Just answer these questions:

1. Did VZW spend money to have HTC make a TP2 for them and their network?
2. Did VZW spend money to train their CS and Support reps for the TP2?
3. Did VZW spend money on marketing for the TP2?
4. Did VZW sell out of the their stock of TP2s very quickly?

All of those questions can be unquestionably answered with a "yes" which leads to the last question:

5. Does VZW want to make money?

Obvioulsy the answer to the last one is also a "yes." Therefore it is impossible to believe that VZW will EOL the TP2 this quickly. There is no way that they could have even made their money back yet on R&D, training and marketing. Therefore you can not even for a minute think that they are going to do away with the TP2. They need it. Otherwise the accounting person in charge of their ROI decisions will most certainly be looking for another job.

Remember, Big Red is just like any other company in the world, just looking for more Big Green.

NYC Guy · #24 (**permalink**) 10-15-2009, 09:48 AM

Sounds to me like one of two things occurred. The phone rep was totally clueless or as stated above confused the TP2 with the TP. Before I switched over to Sprint last month and was attempting to get Big Red to match Sprint's calling plans I had three Verizon phone reps & supervisors confuse the TP2 with the TP. One of them even wrote in the notes for my account that I was looking to get the TP even though I clearly stated I was talking about the TP2 and made the rep repeat this several times and had explained the difference between the two phones.

Depending where you live and the network coverage available in your geographic area you may wish to simply return the phone to Verizon (considering the fact that you are still within the 30 days) and sign up for the TP2 with Sprint that definitely has the TP2. I live in NYC and have great reception with Sprint and the only dropped calls I have encountered since switching were on calls with friends that use AT&T which is horrible here in Manhattan.

**Noir** · #25 (**permalink**) 10-16-2009, 06:52 PM

Quote:

Originally Posted by rainfreak

Anyone who thinks VZW is going to stop selling the TP2 needs to use your head and it will be a very simple and logical answer that you get. Just answer these questions:

1. Did VZW spend money to have HTC make a TP2 for them and their network?
2. Did VZW spend money to train their CS and Support reps for the TP2?
3. Did VZW spend money on marketing for the TP2?
4. Did VZW sell out of the their stock of TP2s very quickly?

All of those questions can be unquestionably answered with a "yes" which leads to the last question:

5. Does VZW want to make money?

Obvioulsy the answer to the last one is also a "yes." Therefore it is impossible to believe that VZW will EOL the TP2 this quickly. There is no way that they could have even made their money back yet on R&D, training and marketing. Therefore you can not even for a minute think that they are going to do away with the TP2. They need it. Otherwise the accounting person in charge of their ROI decisions will most certainly be looking for another job.

Remember, Big Red is just like any other company in the world, just looking for more Big Green.

on the one hand I agree with this rationale...but then again if these phones are going to only last about 6 months...with htc to release a new handset (and you know they will by MWC), it could be vzw is prepping for that too...that is a very large possibility especially considering microsoft wants to release windows phone 7 by spring

an impossibility? I would definitely think so...

gutrrob · #26 (**permalink**) 10-16-2009, 07:53 PM

Look on the bright side, If verizon stops selling the TP2 in 2-3 months and lets say in 6 months you start have problems with the headset, They will give you any phone you want and hopefully they will carry the HTC HD2 by than.

gxnext · #27 (**permalink**) 10-16-2009, 08:21 PM

I wouldn't be surprised if they are just out of stock due to the demand, the price, and the fact that 6.5 was just officially dropped...

*edit* I just read what everyone else has been saying.. and its pretty much just as I expected...

**Laos101** · #28 (**permalink**) 10-16-2009, 08:38 PM

Your rep is (like many) an idiot and belongs somewhere else saying "Welcome to Walmart!"

They make stupid speculations because they know you'll buy into it.

Moving on, they just think they are discontinuing the phone since they hardly have it in stock (when they just had a fresh stock of new ones as of yesterday) but in reality they just cant keep up, and their shipments are coming all the way from Taiwan

Jaxx10 · #29 (**permalink**) 10-16-2009, 09:17 PM

I spoke to a vzw on from one of the call centers ...said they had some in stock ..i asked her to check if it was winmo 6.5 ,,she told me to hold and she came back and said 6.1 ...so who knows ... i guess when i purchase mine on monday I willl see what in the box...will keep u guys posted

suntopper · #30 (**permalink**) 10-17-2009, 06:33 PM

I ordered one last Thursday, received it on Friday. It's still 6.1. The web page actually showed them in stock. I had a xv6900/vougue running a custom rom. Not quite sold on the TP2 yet. I can handle the weight and the keyboard is awesome (especially coming from a soft kb), but the screen doesn't seem as sensitive as the vougue. I'm sure there are fixes out there so I'm not too concerned. It did reboot for no apparent reason last night.

ST