Sprint now replacing Touch Pro w/ Touch Pro 2! - Page 9

Racincason · #81 (**permalink**) 10-11-2009, 12:43 AM

Quote:

Originally Posted by twilk

I had a TP1 for about 6 months. I put cabs in it, programs messed with the reg and everything. I never had any problems with my TP1. It was flawless. The phone never even froze, and I rarley had to soft reset other then to boost performance. The only real issue with the phone. After a month or so I got the oily screen. However the phone worked so well and setting it up to my custom set up was such a beoach I just forgot about the oily screen and was happy with the phone. I upgraded to a TP2, meaning I paid for it and I am now on my 2nd TP2. The new one seems to be working very well though the first one had a few issues. Like a poping speaker and sometimes in album viewer the phone would lock up. Also when setting caller id pics the phone would lock up sometimes.

My point is I am betting a lot of you so called problemattic customers dont have real issues. More like you need to do some reading and learn how to use your devices properly. Dont load a cab you dont know works or not and dont try to have 100 things open at once. Its a phone first and a computer second. However, it is a windows devise so I am not doubting some have, some real issues. Just a lot of you ball babies on here cry over spilt milk that you spilt yourself.

And just as an fyi, sprint is recalling the touch pro1 because it has 2 times as many problems and is exchanged out more than double any phone in sprints history. i know of many many situations where the touch pro has screwed over many many customers costing them jobs, thus costing money. The phone is junk, mine sat on my coffee table for 6 months cause the phone blows. and why wouldnt you get a touch pro 2 for free if sprint if offering it.

redz1234 · #82 (**permalink**) 10-11-2009, 01:15 AM

Wow... Allot of good points in this thread. I agree with the people who said there was allot of babies in this thread *****ing how they curse and **** in the store.. For that one guy, your an idiot...

The ones who abuse it will cost the others the satisfaction in having their unit replaced with a newer phone but thats life. Everyone's looking for a hand out. That was awesome of Sprint to do that for you guys though considering no other provider is reporting the TP1 to be that bad of a phone.

dibara2003 · #83 (**permalink**) 10-11-2009, 02:11 AM

Quote:

Originally Posted by Racincason

This is confirmed, i work at a service center and all touch pros are elidgable for touch pro 2, bb curve, bb tour, htc snap, palm pro. just go into a service center and tell them your having issues with the phone and they will swap you out. No charge, no contract renewal, even trade.

Do you guys have an ETA on the replenishment of refurb units or if NIBs can be ordered?

uhohitzluke · #84 (**permalink**) 10-11-2009, 03:03 AM

Are the sprint reps recommended to upgrade a TP1 to a TP2 even if they can fix the problem on the TP1? I'm asking because I just sent in my Tp1 today and it's my first repair ever. They ended up replacing the LCD and a replacement was never mentioned.

#85 (**permalink**) 10-11-2009, 03:39 AM

And i just order a new Touch Pro 2 and Sprint told nothing about this am gonna reture the phone to them and get my new Touch Pro 2 for Free screw that sprint thinks there slick

chapinhacker · #86 (**permalink**) 10-11-2009, 04:29 AM

anyone around in San Francisco who got his phone replace.
I hate the htc pro frozen sometimes i have to reset it 3 times a day. I went to the store the other day and those idiots they don't know anything they just flash back to the original and they say it will be fine.
what a losers.

abdeviation · #87 (**permalink**) 10-11-2009, 04:45 AM

This evening, I got handed my FiFTH touch pro replacement. The rep seemed to be really honest and told me the system is reporting 0 TP2s available for exchange. Sucks. Wonder when they will become available again but I just got a new TP so I guess I'm stuck with it

ghettocowboy248 · #88 (**permalink**) 10-11-2009, 05:35 AM

im on my 3rd touch pro in about 4 months. the keyboard keeps going out. 1st 1 the tech tried doing a soft reset and said its fine. i opened the phone right in front of them and pressed a few keys, of course nothing came on screen. said you call this fine? they were quick to order a replacement after that lol. this 1 is starting to do the same thing the other 2 did, keyboard cutting out once in a while. if its like the others it will start to do it more and more till it cuts out for good. trying for a tp2 in the morning before it does

tlordon · #89 (**permalink**) 10-11-2009, 07:06 AM

This Blows.
I just Upgraded one of my lines to the TP2. Suposedly got credits coming to bring price down to 199 before mail in rebate.(wmdeal com offer)

My TP1 was just replaced by repair shop few weeks ago.. haven't activated yet cause it keeps reverting back to Intial ROM state wanting to recalibrate screen etc,,done this like 10 times now.. PISSED>>

so my q is since my other lines TP2 is temporarily on the TP line (when it went in for repair/replace i needed a phone and hadn't put the TP2 on the other line yet)
am i going to have problems getting my tp1 changed to a tp2..
i not tryin to srew sprint but i dont want more probs had like 5 TP1's in past 11 months.

**cornelious2** · #90 (**permalink**) 10-11-2009, 09:08 AM

Quote:

Originally Posted by uhohitzluke

Are the sprint reps recommended to upgrade a TP1 to a TP2 even if they can fix the problem on the TP1? I'm asking because I just sent in my Tp1 today and it's my first repair ever. They ended up replacing the LCD and a replacement was never mentioned.

I was trying to get them to replace my lcd rather than order a new phone... how are you getting them to actually swap parts...