(Sprint) - GPS Issues

[jmalu84]

okay i had the same problem, i called sprint customer care and basically they will tell you "we need to refresh your GPS", they will have you call from a phone which is not your tp2 and follow some very easy instructions, all in all it took about 5-10 minutes to resolve, just tell them you need to have your GPS refreshed because it will not lock onto a signal no matter what, it solved my issue and i had the same problem as you...

good luck!

[csper]

Originally Posted by jmalu84

okay i had the same problem, i called sprint customer care and basically they will tell you "we need to refresh your GPS", they will have you call from a phone which is not your tp2 and follow some very easy instructions, all in all it took about 5-10 minutes to resolve, just tell them you need to have your GPS refreshed because it will not lock onto a signal no matter what, it solved my issue and i had the same problem as you...

good luck!

Out of curiosity (I'm not on Sprint), what was the series of steps that had you perform?

[jmalu84]

Originally Posted by csper

Out of curiosity (I'm not on Sprint), what was the series of steps that had you perform?

hey sorry for the late response, but i just called sprint and they initiated something on their end and then they had me call a number which had several prompts and it refreshed my tp2...basically, sprint initiated somethign on their end and had me call a customer care number which had prompts and refreshed the gps on my device...

[lawmangrant]

Originally Posted by jmalu84

hey sorry for the late response, but i just called sprint and they initiated something on their end and then they had me call a number which had several prompts and it refreshed my tp2...basically, sprint initiated somethign on their end and had me call a customer care number which had prompts and refreshed the gps on my device...

Sprint tried to "Refresh my phones services" but that didn't work.

NewTP2 should be here tomorrow!